..to say that no request was ever sent and now there are no seats for us as we were advised not to check in. I have never experienced something so awful in my entire life, seeing your Mrs in this constant pain you feel helpless. Just need her in the UK now! @British_Airways!!!!!!
@British_Airways We have been told that we need to make these arrangements 48hours before our flight which has been done, so how can you not guarantee this as a priority in assistance to help a injured passenger? You all are making no sense in to the information that has been given to us!!!!!!!!
@British_Airways We are still waiting to here back for an extra seat that the doctor has signed on her fit to fly letter. Every other employee we have spoken to needs serious attention to there actions that we have first hand experienced with the rudeness and attitude spoken towards us!!
@British_Airways These problems happen on a daily basis yet you cannot provide or issue the correct information the we as a client to your business require, for 72 hours we have only had the hope from one Lady called Brenda who has solved part of this issue out by getting us on a flight but......
@British_Airways Also we currently are not looking for apologies as the problem hasn't even been solved yet. We have had to pay for 2 extra nights including food and other expenses as well as loss of earnings on my part. You as a whole company need some serious training to put these things right!
@British_Airways This is appalling as there is no one at FARO airport to help as there are only handlers for this shocking airline. But the funny thing is this is all we keep getting told as it seems that no one actually knows what they are doing in there line of work and how to solve problems!
As posted before but all in one view, i am still in complete shock of how we have been treated as a customer and as a customer who needs urgent medical attention by an airline that we have given a-lot of money to in the past! All we want is to be told what is happening!
Telling us to not check into our flight as they had requested other seats for her, to go to finally get on the plane after spending 48 hours going back and forth with the team... @British_Airways please see part 4!!
Her leg is in desperate need of surgery, it is literally broken she is in agony, and all we want to do is get her home with extra leg room and it hasnβt even been made a priority. British Airways I am disgusted with your staff.... @British_Airways Please see part 3!
Stuck in Portugal with my girlfriend who has broken her leg and suffered multiple other injuries, both physically and mentally, and British Airways have been as helpful and useful as a chocolate tea pot! Please see my other post for Part 2 of this message! @British_Airways
@dapperlaughs Do not blame you one bit @dapperlaughs why sake your kids life for a never ending battle with this gone to shit country! Im 23 and all of my pals are all saying the same wtf is it going to be like when we grow older and all have kids i can tell you one thing we wont be here!
@KashAhmed77@ZedHeadTQ You silly silly boy, if someone you was close to got punched in the face and there nose broken how would you react? Would you stand there or would you act? Let me guess you would probably run you melt. He wont be doing that again now that hes had a steel toe cap to his boatπ