Mukund Jalan

I like to make new friends n maintain good relations.

[Mukund Jalan @JalanMukund]

@zeptocares Thanks for the resolution. I would expect that such resolutions are quicker and within app without requiring an escalation

[Mukund Jalan @JalanMukund]

@zeptocares had ordered ice creams from Zepto and received soggy cones. Despite raising concern on app with images, was asked to drop email. Frustrating experience. If you cannot handle cold products, you should not be selling those items. Even delivery was sent without a bag

[Mukund Jalan @JalanMukund]

@zeptocares Done

[Mukund Jalan @JalanMukund]

@Vairagya_Shanti It is the same. The more you order, the more you are charged

[Mukund Jalan @JalanMukund]

@AjioCares There was no call made at the discussed time. Still waiting for it. Please share the escalation matrix here

[Mukund Jalan @JalanMukund]

@AJIOLife facing issue with Order# FN2621700503. Unable to return products despite them being returnable. Customer care team closed 2 tickets (COM00107566067 & COM00107934340) without any resolution. Please share escalation matrix

[Mukund Jalan @JalanMukund]

@AjioCares Request you to please share the official escalation matrix of @AJIOLife or else I will have to directly reach out to @jagograhakjago for further escalation as I have lost a lot of time & my money has been confiscated by AJIO for no valid reason

[Mukund Jalan @JalanMukund]

@AjioCares @AJIOLife The new ticket COM00108510445 raised by social media team was closed with the same useless resolution. Request you to please share escalation matrix as this has literal harassment of the customer.

[Sapthagiri Gowda @sapthagirigowda]

Met with the homebuyers of Parkwest Magnolia today to discuss a critical grievance. Hundreds of middle-class families are facing severe financial strain—juggling both heavy EMIs and monthly rent—due to an unjust, prolonged delay in receiving their Occupancy Certificate (OC). 
These are honest citizens who just want to legally move into the homes they’ve poured their life savings into. I stand firmly with them and will intervene with the relevant authorities immediately to ensure a swift and positive resolution.

[Mukund Jalan @JalanMukund]

@ICICIBank_Care Done

[Mukund Jalan @JalanMukund]

@ICICIBank_Care I was informed by telephone customer care team that they cannot take complaints on phone call and I need to raise complaints only from mobile app, is it true or was I just harassed for being an @ICICIBank customer

[Mukund Jalan @JalanMukund]

@kiacareindia I have been waiting for over a month but neither KIA India nor PPS Kia has been able to justify the actions taken at dealer's end. As a result, I am compelled to take this up with @jagograhakjago due to the fraudulent nature of communication being provided to me

[Mukund Jalan @JalanMukund]

@kiacareindia for more than past 3 weeks Bangalore PPS Kia dealer & Kia India escalation desk have not been answering simple queries about manufacturing defects regarding ISG of my Carens. Could you please check this? Ticket No. 02862056

[Mukund Jalan @JalanMukund]

@IncomeTaxIndia @nsitharamanoffc @FinMinIndia please help with this clarification as it can impose a heavy tax burden on citizens

[Mukund Jalan @JalanMukund]

@IncomeTaxIndia the IT Act 2025 is very ambiguous w.r.t. the exemption of food coupons of Rs.8800 for salaried individuals in the new tax regime and my employer is unable to provide exemption to employees for this. Could you please clarify if the same is exempted or not?

[Mukund Jalan @JalanMukund]

@kiacareindia Done

[Arvind Sharma @sarviind]

"यह हमने आइस्क्रीम मंगवाई थी। ऊपर से हमने खा ली। थोड़ा अजीब सा फ्लेवर आ रहा था। ऑयल सा लग रहा था। नीचे तो पूरा ऑयल जमा हुआ है।"

अलर्ट : पाम ऑयल की आइस्क्रीम शरीर के लिए बीमारी ही लेकर आएगी। इनसे दूर रहें।

[Mukund Jalan @JalanMukund]

@AngelOne it is impossible to use AngelOne to open a DEMAT Account for HUF. The process is not documented and customer support cannot be reached without already having an account. Utter nonsensical process

[Mukund Jalan @JalanMukund]

@secdim for enterprises is not very helpful. It is not even possible to check user-wise badges. Just having the module-wise completion check is not productive when comparing stats.

[Mukund Jalan @JalanMukund]

@amazonIN has a customer-cheating strategy. They advertise good cashback on Amazon now but keep the service "temporarily unavailable" for over 72 hours, ensuring no orders are placed while increasing customer engagement over the weekend.