James Timmins

Part-time Chef, full-time charming comedian. Owner of Utter Waffle.

[James Timmins @JamesTimmins93]

@dhlexpressuk Hello, I had a delivery booked today and waited in all day. It is a fresh item for a birthday, and I've been notified you couldn't find my address (painfully obvious address I might add). You've now missed the birthday. Please can someone contact me re this ASAP.

[James Timmins @JamesTimmins93]

@glastonbury still yet to receive a dispatch email or my tickets in the post, yet the rest of my group have.

Any suggestions? Should I worry yet…? Please advise! Cheers

[James Timmins @JamesTimmins93]

@prezzee Hi, can you help me with an issue I am having with a giftcard I purchased? Can only speak to a bot on the website, would be great to speak to an actual human.

[James Timmins @JamesTimmins93]

@SingaporeAir No - Im asking to speak to someone re my condition and find out details about the flight, the seating etc to determine whether I will be in too much pain to be able to fly. I just want to talk to a human, instead of filling out endless online forms that don’t apply to me!

[James Timmins @JamesTimmins93]

@SingaporeAir Hello, I need to discuss a problem I am having with a flight I have next week, can someone please help me? Thank you so much.

[James Timmins @JamesTimmins93]

@SingaporeAir None of the options on your help page apply to me particularly. I have been diagnosed with a health condition that is going to make flying for 12 hours on Friday very difficult. I need to speak with someone to find out some details, so I know if it is possible to fly.

[James Timmins @JamesTimmins93]

@SingaporeAir Can I Dm you, please?

[James Timmins @JamesTimmins93]

@edfenergy I have tried to set up direct debit on my account, but every time I do I get a ‘sorry, your payment method change has failed’ message. It’s been like this for weeks. Can you help, please?

[James Timmins @JamesTimmins93]

@Bluecat100 @sat_jamesmartin @PaulAinsw6rth @jamesmartinchef @mattjwillis @chefatulkochhar @ITV Check out utter waffle on insta!

[James Timmins @JamesTimmins93]

@ZARA_Care ordered a suit jacket on Tuesday 6/9, paid for next day delivery. Jacket didn’t ever turn up and the tracking info can’t tell me anything. It was for a wedding in Sicily which I leave for tonight. Can I cancel and refund please? No longer needed.

[James Timmins @JamesTimmins93]

@DPDgroup_news Hey, I missed my pick up from a collection locker due to isolating with covid. Your online service doesn't recognise my customer ref number, please can someone assist me to arrange a redelivery?

[James Timmins @JamesTimmins93]

@AskAllSaints Hey guys, I bought two all saints shirts in April, and haven't worn them until recently. Washed them both on 30 degrees as per the instructions, but one has shrunk pretty dramatically. I shop a lottt with you, am pretty obsessed, but never had this issue - help plz!

[James Timmins @JamesTimmins93]

@HeathrowAirport @britishairways I left an item on a BA flight in to Heathrow on 30th October. I have tried your online lost property service, but no luck! The item surely was found as I left it in the storage on the back of the chair infront of me :( Desperate to get it back!

[James Timmins @JamesTimmins93]

@Shurgard I have just been on the end of one of the worst displays of customer service I have ever received! How a company succeeds and grows whilst treating their customers the way your staff do is beyond me! Please contact me asap.

[James Timmins @JamesTimmins93]

@ShurgardUK I have just been on the end of one of the worst displays of customer service I have ever received! How a company succeeds and grows whilst treating their customers the way your staff do is beyond me!

[James Timmins @JamesTimmins93]

@DunelmUK @dhlexpressuk An explanation and update would be great

[James Timmins @JamesTimmins93]

@DunelmUK @dhlexpressuk Have taken the day off work and waited in for my delivery, meant to arrive between 13:46 and 14:46. No sign of it, and it now says it will arrive Monday...!? People can't afford to not go into work and wait around for a delivery that may or may not arrive!

[James Timmins @JamesTimmins93]

@LakelandUK My parcel has been at a local depot for 10 days now. Please say your customer service is better than @Hermesparcels and you might be able to actually help me!? I placed the order on 4th March!!

[James Timmins @JamesTimmins93]

@Hermesparcels My parcel has been at a local depot for 10 days now. I have had other parcels delivered by yourselves that I only ordered a couple of days ago, yet this parcel still remains at the depot. As usual you can't talk to a human being to get any actual help! #theworst

[James Timmins @JamesTimmins93]

@Anthropologie - I ordered a salt and pepper shaker...but you have delivered 2 x salt shakers. This is a gift, can you send a pepper shaker asap please!!!