Jane Webster

[Jane Webster @JaneWeb98249146]

@LloydsBank Thank you for passing on the issue.

[Jane Webster @JaneWeb98249146]

@LloydsBank Hi I’ve uninstalled & reinstalled the app & like another person said it opened up initially but once logged off I couldn’t log in again. Yes my partner is on a newer device. I’ve also tried powering off my device several times.

[Jane Webster @JaneWeb98249146]

@LloydsBank Hi Gillian,
Thank you for your reply. I can log in via the browser but still not the app since yesterday. My partner can log in on his app so that what makes me think it has something to do with an update not compatible with an older iOS?