@crystal_atieno@KenyaPower_Care Me too am experiencing the same here customer care no response, *977# service unavailable, please help it's over an hour since I bought the token and no response acc no 54501003328
@KenyaPower_Care I have paid my token 54501003328 it's over an hour now am not getting any token message what's wrong kindly assist. I have tried calling Customer service no.s no one is picking, *977# the service is unavailable what's happening? Please help
@AnneKibi Hello. Please share the transaction details in full for assistance. Please note that you can check your tokens proactively by dialling *977# on your phone or using MyPower app.
Answered by: MW