Jasmine

[Jasmine @JasmineDoherty1]

@ZARA your customer service has gone from amazing to shocking! I have had to speak through WhatsApp 5 times and still haven’t got anywhere. Could a person contact me rather than automated messages please? #badcustomerservice

[Jasmine @JasmineDoherty1]

@EON_SE_en just spoke to one of your staff and they are refusing to come out to help. They said ‘it’s not their problem and to call an electrician’ it is nothing to do with the electric #CustomerService #customerexperience #badcustomerservice #complaint

[Jasmine @JasmineDoherty1]

@EON_SE_en I have been on the phone to your emergency service for ages. My dad is vulnerable and has had no heating for weeks! He is freezing in his flat and has tried contacting numerous times but can’t get through, this needs sorting.
#complaint #badservice #CustomerService

[Jasmine @JasmineDoherty1]

@DandG_UK @MatthewCrummack You have sent someone round 3 times and it’s not been fixable but keep sending more people round because you don’t want to send us a new one. We received a text message saying we have to wait another 2 weeks for another person to come.

[Jasmine @JasmineDoherty1]

@DandG_UK @MatthewCrummack you have left a family without a washing machine for 6 weeks, 3 times we have had someone round to ‘try’ and fix with no luck and you continue to send us someone else. We have a newborn baby and need to wash her clothes! #CustomerService #complaint

[Jasmine @JasmineDoherty1]

Well my sofa was suppose to turn up today @Sofology but never arrived…would have been nice for you to let us know. My boyfriend took a days holiday to wait for it #badcustomerservice

[Jasmine @JasmineDoherty1]

@trello please revert back to your old version…it’s so hard to keep on top of the boards without them being all in one place like before 🤯

[Jasmine @JasmineDoherty1]

@wearefstvl hey, I haven’t received my ticket for Sunday and have emailed you but have got no response. Could someone help me please?

[Jasmine @JasmineDoherty1]

@curryspcworld Left with a smashed TV that was sent like this because it is over 30 days. I shouldn’t have to check product I buy as soon as I get them to make sure sure this doesn’t happen. #customerexperience #badcustomerservice #currys #dontshop

[Jasmine @JasmineDoherty1]

If you want your hard earn money spent and your product turning up like this shop at @curryspcworld
Apparently this is ok because it has gone past the 30days because I haven’t opened it due to being a present for my dad I haven’t seen due to Covid!! #badcustomerservice #faulty

[Jasmine @JasmineDoherty1]

@TeamKnowhowUK I am not going to message, I have spoke to 3 customer service people. I want to know you are going to refund me my money for a faulty item this is not a return and should be treated differently. My dad who has been shielding from Covid now has no TV!

[Jasmine @JasmineDoherty1]

@curryspcworld I am shocked and appalled at the customer service I have just received. I bought a present for my dad a few months ago and because I was unable to see him because of Covid I have only just opened the packaging. This is how you send your products out.

[Jasmine @JasmineDoherty1]

@TeamKnowhowUK Not in this where you haven’t been able to see loved ones due to Covid 30 days is nothing really. With these circumstances it would have been nice for a bit of humanity and understanding. The product was faulty and still has wrapping on it. It’s not a return!

[Jasmine @JasmineDoherty1]

Watching @kategarraway on @thismorning in tears, my prays go out to Derek. Such a strong woman and it makes you realise how lucky you are to have your health and to have not been effected by COVID-19 ❤️

[Jasmine @JasmineDoherty1]

@ZARA I know under the circumstances it might be difficult to keep up with customer services but I have been contacting you since last Sunday about 2 faulty items and was told my case would be reviewed and I would be contacted in 24-48 hours I still haven't heard anything!?

[Jasmine @JasmineDoherty1]

@iBrowsEtc are you still open? X

[Jasmine @JasmineDoherty1]

@OfficialPLT my order hasn't come and I ordered it for next day delivery last night before 12...? X

[Jasmine @JasmineDoherty1]

Freezing my tits off on the @districtline...I understand it's warm out later on in the day but it's like an ice box on here!! #freezing

[Jasmine @JasmineDoherty1]

What a great start to the morning...received my @ASOS delivery to wear tonight, a chain grip dress and they haven't given me the dress 😩😤

[Jasmine @JasmineDoherty1]

These 2 😍 https://t.co/X6Qh77VgsW

[UberFacts @UberFacts]

These two have been playing the same game since the cat was a baby...