Jenny Hopkins

[Jenny Hopkins @JasmineDyl]

@Tidebank I have been advised that you will not honour APT Fraud (automated payment transfer fraud) claims, as the likes of the big banks (HSBC/Barclays etc.) do….so thing other users of your bank service should be aware of that you do not provide equal protection

[Jenny Hopkins @JasmineDyl]

@layzspa struggling with a warranty and an order issue, no response to emails for the past two weeks and have now been sat on hold for 15 minutes not getting through by phone!

Brand new Miami tub with a very noisy heat pump that is too loud to enjoy, replacement required ASAP

[Jenny Hopkins @JasmineDyl]

@Wickes what does a customer need to do to achieve replacements for faulty kitchen doors? Request raised over 4 months ago, 2 months of being fobbed off by Travis W in customer services, 2 months of silence and nothing for 2 weeks from your complaints dept. Customer service?

[dominic dyer @domdyer70]

Lovely to see

[Jenny Hopkins @JasmineDyl]

#vodafone
Appalling Broadband install service failure. I’ve cancelled and now have a cheaper Talk Talk deal for install sooner than you offered!

[Jenny Hopkins @JasmineDyl]

@ruskin147 Can you organise her a play date?

[Jenny Hopkins @JasmineDyl]

@Dogs4Rescue Exactly how it should be x

[Jenny Hopkins @JasmineDyl]

@ruskin147 You need a dog flap

[Jenny Hopkins @JasmineDyl]

@ruskin147 We were advised to sit on the floor and read a book near her to help build trust, ignore and let her come to you

[Jenny Hopkins @JasmineDyl]

@ruskin147 @DianeCoyle1859 Standard for dogs coming from Romania, fear of men is typical, either from abuse on the street or the men that run the shelters…

[Jenny Hopkins @JasmineDyl]

@ruskin147 We were advised to sit on the floor near where she is comfortable and just read a book, let her come and sniff you while you pay her no attention…food is good and smell could be your next step

[Jenny Hopkins @JasmineDyl]

@ruskin147 Try bringing another dog into the house, will give her confidence and a playmate…

[Jenny Hopkins @JasmineDyl]

@ruskin147 @BBCBreakfast It would be amazing if this could open the media door to educate the UK on the positives of dog rescue…thank you

[Jenny Hopkins @JasmineDyl]

@ruskin147 Woop woop!

[Jenny Hopkins @JasmineDyl]

@ruskin147 I know this may sound harsh but now she’s been with you a couple of weeks it could be tough love time…if she isn’t ‘living’ where you want her too try and get her moved where she can get outside etc and make somewhere ‘her’ living space…hard at first but speeds up the process…

[Jenny Hopkins @JasmineDyl]

@SRLscriber @NiallHarbison Excellent idea! Did an incredible job on an injured puppy we found in Cyprus…

[Jenny Hopkins @JasmineDyl]

@ruskin147 It’s all building up to that incredible pinch yourself moment when she appears wagging her tail, she’s teasing you!

[Jenny Hopkins @JasmineDyl]

@ruskin147 It is so hard, but patience and calm pays off, go at her pace and you will be rewarded with the best days when she is brave enough to take the next step. Two years afterLeo arrived from Romania he is finally happy to come in the house and behave like the rest of the dogs.

[Jenny Hopkins @JasmineDyl]

@NiallHarbison You have brought her back to life…your Angel wings are assured x

[Jenny Hopkins @JasmineDyl]

@BBCBreaking Educate…she was from a different time.