Founder, Now to Next AI Studio,Digital Transformation Leader, Gen AI and Change; Author; Analyst; Investor, Board Member, Keynote Speaker; University Professor
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Recording this podcast each week with JESS VON BANK as part is one of the best parts of each week. As part of our mission at Now to Next in empowering humans to be their best through the greatest revolution in technology and life that most of us will experience in our lifetimes, AI, we have the power to be so much better as parents, students, lifetime learners and most of all people on this planet. While there are challenges to overcome, the positives so outweigh the negatives if we do this right.
In this weeks episode, Jess and I talk about the difference between getting "connected" and building "connection". I hope this is helpful to you and please drop a note letting us know thoughts, feedback and do some sharing as we are living in the biggest social learning moment of our times.
Appreciate your involvement and engagement and hope you can share or give us a "like". Link in the comments. Much love....
@businessbarista Love this and thanks for sharing Alex. I am not sure it is "killing" consulting as much as resetting and getting rid of the sins that have hurt consulting as an industry for the last 3 decades.
@alliekmiller@davidellebrecht - the power of the spoken word is so much more powerful than what we can do through typing. The amount of wisdom lost between the brain and the fingers to me is so fascinating.
This is exactly what folks need to do if they actually want to make their companies legible to AI agents.
You have to codify the things that aren’t in email, slack, docs, salesforce, meetings, etc.
Only 16% of companies are confident their managers can explain AI-related pay and work changes. I think that's where trust actually breaks. https://t.co/fPgM8986E8
I think the Deloitte number that matters isn't the agent hype. 61% of leaders expect agents to run largely autonomously. Only 1 in 5 are prepared to redesign the work those agents would actually run. https://t.co/pjuTByehP9
There’s a big difference between getting connected and building connection.
We’ve spent years obsessing over Wi-Fi, cell signal, and being reachable everywhere.
But being connected is infrastructure. Building connection is human.
And somehow, that’s still the harder problem to solve.
We have spent years getting everyone connected. We still have not designed enough connection into the way work happens.
People can reach one another through Slack, Teams, email, video, mobile devices, and intelligent systems. But none of those tools tells us when it is time to stop, apply judgment, ask a coworker what they think, or have a conversation that should not be reduced to text on a screen.
That is not primarily a platform problem. It is an operating-model and design problem. As AI enters more workflows, leaders must decide where machines should handle the exchange, where humans need to remain involved, and which moments require presence, trust, creativity, or context. If we leave those choices to chance, efficiency will become the default even when connection is the real requirement.
The next generation of system implementation cannot focus only on the machine system. It has to design the human system and machine system together. That means starting with the outcome, the experience, and the business problem, then deciding what the technology should do. It also means recognizing that the business problem may have moved while the metric, process, or policy stayed behind.
@jessvonbank and I explore the difference between getting connected and building connection in Episode 4 of The Edge of Now. Technology can make work and life more capable and beautiful, but humans still have to design it that way.
Full audio episode links are in the comments or watch full episode here!
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@omarsar0 Why I believe this matters: I've seen a team change one prompt and lose the thing that was working. It's like rewriting the recipe and then wondering why dinner tastes different.
@trq212 In my opinion you don't let the agent in until you know where the work sits.
1. Where does it live
2. Who can see it
3. Who can change that
It's like handing someone a key before you know which door it opens.
@karpathy@ChrisJMcCormick The agents can do a lot of the math now. The part I still trust people and beginners mindsets for is sitting with you when you decide what to tear down and thinking how to rebuild for today not yesterday.