@AvantiWestCoast Finally an announcement from the train manager AFTER a 30 minute delay with no updates, stating “Can I just ask if you see something wrong then please speak to a member of the train crew, don’t just go onto social media as that doesn’t help us sort the problem out”. Just wow!!
@AvantiWestCoast what’s happening with the train to London Euston from Milton Keynes? Been at the station for 25 mins with no announcements and other trains going past us on the platform
@AvantiWestCoast how can my train tomorrow morning be cancelled due to a landslide, but I can travel on either the train before it or one of the two trains afterwards 🤔
@AvantiWestCoast@NetworkRailEUS you are a disgrace. Standing at Euston waiting for the 18.02 train which should have departed 33 mins ago. The board has shown “Preparing” for the last 45 mins which is obviously rubbish. No announcements, nothing. What the hell is going on? 😡
@cdkeyscom_en Part 2) You responded quickly to the first ticket to say “no” but nothing in a week on my follow up requests? Come on, please be reasonable - everyone one else extends their refund policies at this time of year.
@cdkeyscom_en Part 1) Any reason you’re not responding to the ticket I raised asking for a refund? I understand your terms and conditions state 7 days from purchase but this was a Christmas present and we didn’t know the code wouldn’t work until we tried to redeem it.