@SouthernRailUK hi team, wondering if you could explain why the 1733 train from London Bridge to Littlehampton is consistently cancelled every day. No idea when it last ran! Trainline says landslip but it's been days of that and other trains are running to Littlehampton
@SouthernRailUK Thanks. Will you be holding the 2140 from Brighton to Angmering for the 1918 train from Bedford to Brighton that is scheduled to arrive at Brighton at 2143? If not then it's a 30 min wait for the next train out of Brighton to Angmering.
@SouthernRailUK , hi all. Your tweet says services from Victoria to Littlehampton run between Haywards Heath and Victoria only but I'm standing at East Croydon and all information says trains are delayed but still coming from Victoria to Littlehampton. Which one is it?
@AskPaddyPower It really adds to the frustration that you've awarded others with wins when they bet on a Lewis win but you have not made a "justice payout" on my bet. The approach taken is now inconsistent with your own rules and inconsistent amongst customers. Really really unfair
@AskPaddyPower It's demonstrably not the case that all you can do is apologise. You could reverse an unjust decision. Understand the rules but the application is, as I'm sure you understand, completely unfair. Thanks for at least being responsive but as a customer of 10 years I expected better
@AskPaddyPower Appreciate you have rules but you're also known as a company that understands what is fair and frequently makes exceptions when the result would otherwise be nonsensical. Considering how few people would have bet on this it is counterintuitive not to show grace to good customers
@AskPaddyPower That's a ridiculous policy and incredibly unfair. The end result is that he has finished in the points. I think you should have more respect for customers and award a win as a gesture of good faith, particularly in a sport where post race judgements like this are common
There's a sign for an elevator but no elevator anywhere - lounge apparently on the second floor but no ability to get there. Again nobody has a clue where to go or how to get there. We had to argue to get the fast lane for security despite having a baby and club Europe
@British_Airways awful club Europe experience at Rhodes airport today. Check in the signs were in the wrong place as to euro traveller / club Europe with an 8 month old baby it meant we were stuck for ages. Impossible to find lounge once through security, staff have no idea.
@leonrestaurants Hi, I responded to the DM quite a few days ago and then no response since. I see there has been an app update so I'll try later to see if it works...
@SouthernRailUK My train ticket was not accepted by national express for this bus and I was required to pay Β£10 for a bus ticket. Please confirm how I can claim money back for my cancelled train and for having to pay for this bus ticket?
@SouthernRailUK Are there any more trains going to Worthing from Gatwick Airport tonight? The train I was hoping to catch has just been cancelled and Trainline says there is still one more service but will it be cancelled too?
@SkyHelpTeam Hi there, we were trying to watch Succession on Sky Stream Playlist tonight but every time the adverts finished at the start of the show they just restarted again so the show never starts... It's S2E4 and we've tried restarting everything but it keeps happening!!
@Sonos just infuriating trying to set up a play 3 on WiFi - nothing works and the app is terrible and keeps telling me to push buttons that my play 3 doesn't even have!!!!!