@AmazonHelp I have already replied to them via mail. Can I chat with someone from the social media team ? It's not like I'm asking for someone's kidney am i ? I'm asking for a refund for an error which you'll have admitted to .How difficult is it to understand ?@amazonIN@AmazonHelp
I ordered a One Plus Nord Phone and I received a Beetle Landline phone ! Your customer service team refuses to share details of the so called " internal investigation" which was carried out. The delivery boy fled when we asked him to wait till the time the package.. (1/2)
@AmazonHelp Anand,
Kindly share the chat link so that I can have a word with someone regarding this issue .The chatbox shows Return is cancelled when I didn't do anything.The return was cancelled by your representative and not me.@AmazonHelp@amazonIN
@AmazonHelp In addition, here is an image of the chat box where you'll have acknowledged an error in delivery . The representative refuses to pickup the wrong item saying that where is the One Plus phone ..the same phone which was never delivered in the first place ?@amazonIN@AmazonHelp
@AmazonHelp Anand ,
An Amazon delivery representative came to my house to collect the phone but refuses to take it back saying that he has not received any return instruction. If he has not received any return instruction, how on earth is he available at my location in the first place ?
@AmazonHelp Anand,
The secure link isn't taking me to the chat box . Can you reshare the link so that I can connect with the social media team ?
Regards
@AmazonHelp Order No : 408-8315208-3566759 . Isn't the tweet sufficient enough for you to understand ? I ordered a smartphone and got a landline phone ! You don't need to be a rocket scientist to understand that ! Am I clear now? Or you have any further concerns ?