Jauna

[Jauna @Jaunasvxk]

@navifinance @RBI @Cyberdost @jagograhakjago 5/ This is destroying my father's health — he's living in fear and anxiety over a small overdue we WILL clear once we can. @navifinance, if anything happens to him because of your illegal harassment, the responsibility is 100% YOURS. Stop. Now. @RBI @jagograhakjago @Cyberdost

[Jauna @Jaunasvxk]

@navifinance ENOUGH. Your agent is CAMPING at our door to bully a family in hardship. I DEMAND: 🚫 NO more home visits 🚫 No 12 PM/5 PM ultimatums ✅ DND in writing ✅ Written-only contact. Next visit = police FIR for trespass + RBI Ombudsman. @RBI @Cyberdost @jagograhakjago

[Jauna @Jaunasvxk]

@navifinance @RBI @Cyberdost @jagograhakjago 4/ The hypocrisy: Navi's own care team told me they "can't discuss the loan — you're not the borrower." So I'm a stranger to the loan, yet your agent hounds ME to pay it? And your social team, called mid-visit, shrugged: "we can only talk to the agent." @navifinance @RBI

[Jauna @Jaunasvxk]

@navifinance @RBI @Cyberdost @jagograhakjago 3/ My father BEGGED for 1.5 months' time — our business is shut. Your agent's answer: "Pay at least a PART amount before 12 PM on 31 Aug, or I'll keep coming, and your father must call me by 5 PM." That's coercive pressure on a family in crisis. @navifinance @RBI @Cyberdost

[Jauna @Jaunasvxk]

@navifinance @RBI @Cyberdost @jagograhakjago 2/ Caught on CCTV AGAIN — 30 Aug, 15:48. Your recovery agent stormed our home and REFUSED to leave until we paid. 2 days back I told him our business has collapsed. He didn't care. Meet your agent: Salunke Samarth, [email protected], 8971198910. @navifinance

[Jauna @Jaunasvxk]

@Paytm @SMFGIndia @RBI @jagograhakjago That number (0788 756 1841) is a personal Idea mobile, not an official line. @SMFGIndia's own reply said official calls come only from 1600-series numbers — and that they NEVER call third parties. Both claims just collapsed. @RBI @Cyberdost @jagograhakjago @Paytmcare @Paytm

[Jauna @Jaunasvxk]

🚨 @Paytm @SMFGIndia A/c 220046209366426. I'm NOT the borrower or a guarantor — yet I got repeated calls today (0788 756 1841) demanding I pay my father's loan. I already told you we're in financial hardship. Stop this third-party harassment. @RBI @jagograhakjago

[Jauna @Jaunasvxk]

@RBI @RBIsays @PMOIndia @nsitharaman I only ask that my evidence — call recordings, CCTV, and Bajaj's own SMS naming its recovery agents — be examined on merit. Please reopen and hear it fairly. @RBI @PMOIndia (details via DM)

[Jauna @Jaunasvxk]

@RBI @RBIsays @PMOIndia @nsitharaman I filed an Ombudsman complaint against Bajaj Finance for recovery harassment. I submitted my objections and evidence within the 3-day deadline, yet it was closed under Clause 16(2)(a) as 'no deficiency' — my evidence was never considered.

[Jauna @Jaunasvxk]

@RBI @RBIsays @PMOIndia @nsitharaman Now every door is shut: can't APPEAL (closed under a non-appealable clause), can't WITHDRAW ('already closed'), and a fresh complaint is rejected as 'duplicate.' How does a citizen get any remedy? @FinMinIndia @nsitharamanoffc @DFS_India

[Jauna @Jaunasvxk]

@RBI @RBIsays @PMOIndia @nsitharaman On 24 Jul 2026 CRPC (Case ID 0008324762) forwarded Bajaj's reply, giving me 3 days to object. I replied on 25 Jul 2026, 3:28 PM with ALL my evidence, within the deadline. Yet it was closed as if I never responded. @RBI @RBIsays @nsitharaman

[Jauna @Jaunasvxk]

@navifinance Your Arrow Law Partners notice threatened jail + property attachment for a default, citing Sec 25 PSS Act as a certainty — skipping the due process that provision actually requires. Disproportionate & coercive. Escalating to RBI Ombudsman. @RBI @jagograhakjago #LoanHarassment

[Jauna @Jaunasvxk]

🚨 @navifinance @RBI @DFS_India @FinMinIndia @jagograhakjago @Cyberdost

Loan A/c 010009358876

I received a "legal notice" from Navi (via Arrow Law Partners) THREATENING CRIMINAL ACTION & JAIL to recover an unsecured personal loan.

This is pure intimidation. (1/4)

[Jauna @Jaunasvxk]

@navifinance Your reply: ❌ refused any moratorium ❌ refused email-only ❌ denied the notice was intimidatory ✅ a 10-day pause till 28 Jul as a "one-time exception." A 10-day stopwatch on a hardship case isn't relief. And you still won't confirm in writing that no criminal action applies.

[Jauna @Jaunasvxk]

@navifinance @navifinance Got your "email update" on A/c 010009358876. Marking it "Resolved" (RHDTNZO4) doesn't make it resolved. I said clearly: NOT refusing to pay — asked for time on a genuine hardship. Overdue ₹12,700. @RBI @jagograhakjago @DFS_India

[Jauna @Jaunasvxk]

@navifinance @navifinance Checked the email. You call this "Resolved"?You denied any wrongdoing, refused email-only,refused any moratorium on a documented hardship case,and gave just a 10-day pause till 28 Jul.That's minimal time, not a resolution.Reopening it. @RBI @jagograhakjago @Cyberdost

[Jauna @Jaunasvxk]

@SMFGIndia @RBI Under RBI's Digital Lending & Fair Practices norms, SMFG is accountable for its LSP @Paytm and every recovery agent in its chain. Give me: agent DRA records, written acknowledgment, DND, actual statement of account. Escalating to RBI Ombudsman now. @RBI #LoanHarassment

[Jauna @Jaunasvxk]

@SMFGIndia Your "email response" = a denial. No DRA authorization for the agent, no written acknowledgment of my evidence, no action — just "not our agent, file an FIR." As the RBI-regulated lender you're accountable for your recovery chain. Escalating to RBI Ombudsman. @RBI

[Jauna @Jaunasvxk]

@SMFGIndia @RBI You even admit the amounts demanded don't match my actual overdue — that points to impersonation of YOUR recovery process, which you're obliged to investigate & report, not dump on me. Still: no written acknowledgment of my evidence, no DND, no action. @RBI @Cyberdost

[Jauna @Jaunasvxk]

@SMFGIndia @RBI @SMFGIndia Got your email. It's a denial, not a resolution. Loan A/c 220046209366426. You deny the agent is yours but refuse to show the DRA authorization or agent-allocation records for my account. Denial you won't let me verify isn't proof. @RBI @Paytm @jagograhakjago

[Jauna @Jaunasvxk]

@HDFCBank_Cares Sent required details to you.

[Jauna @Jaunasvxk]

🚨 @HDFC_Bank @HDFCBank_Cares @RBI @jagograhakjago @DFS_India

Your recovery agent ([phone]) called MY BROTHER — NOT a reference or contact on my account — & disclosed my full card dues to him.

LAN: 0001010430005076836

Serious privacy breach. (1/4)