Jay Lutchman

[Jay Lutchman @Jay310]

@YouTube intermittent streaming issues in SA. Poor quality goes from 240p to 2160p continuously and buffers. Line speed is fine, everything else works perfectly.

[Kyle Stone @Stonium]

@webafrica the whole of Gauteng down 😢 😭 @WebAfricaHelper

[Jay Lutchman @Jay310]

@webafrica have you gone down?

[Jay Lutchman @Jay310]

@MTNza I’m having issues with data. I have full 5G but can’t browse anything. Your chatbot doesnt help at all.

[Jay Lutchman @Jay310]

@CityPowerJhb Update on Lenz power please?

[Jay Lutchman @Jay310]

This was 2 days ago.

[Jay Lutchman @Jay310]

@MTNza no signal in Alberton?

[Jay Lutchman @Jay310]

@webafrica @vumatel The line is back up

[Jay Lutchman @Jay310]

@vumatel @webafrica Fibre Lines down in Brackenhurst. Please advise on resolution.

[Jay Lutchman @Jay310]

@vumatel @marinuskelfkens You could try responding in 4 minutes instead of 4 days. Would be a great start!

[Jay Lutchman @Jay310]

Pretty sure @vumatel has one guy working on responding to tweets, only in the evenings and after 3 days.

[Jay Lutchman @Jay310]

@vumatel Eventually yes

[Jay Lutchman @Jay310]

@webafrica @vumatel @ICASA_org @seannourse @dietlofmare It’s still not resolved

[Jay Lutchman @Jay310]

@vumatel @webafrica still no service in Brackenhurst. WTF is going on? We are going into day 5 of no service. @ICASA_org @seannourse @dietlofmare

[Jay Lutchman @Jay310]

@webafrica @vumatel 4 days and all I get are canned responses.

[Jay Lutchman @Jay310]

@vumatel @webafrica Day 4 without internet and no responses from you on when we can expect restoration. Get your shit together please.

[Jay Lutchman @Jay310]

@webafrica Yes I still need help coz I still have no service.

[Jay Lutchman @Jay310]

@webafrica @vumatel please can we have an update on the Brackendowns outage?

[Jay Lutchman @Jay310]

@webafrica Delayed by 4 days, yes I still need help.

[Jay Lutchman @Jay310]

@webafrica @Afrihost @VoxTalk2Us @MWEBTweets @MindtheSpeed @coolideas_ZA can at least one of you give us an update on the Vumatel failure?

[Jay Lutchman @Jay310]

@dietlofmare @vumatel I don’t understand how you can ignore issues and complaints from clients. We are paying for a service that we expect to work but get no feedback when it’s down for days. Quick to take our money though. @ICASA_org

[Jay Lutchman @Jay310]

@VoxTalk2Us Nope still down

[Jay Lutchman @Jay310]

@vumatel @webafrica what do we have to do to get service or Even a response from you? We are on day 3 without service in Brackenhurst!