8th appeal and I did it! Thank god, in this appeal I amended invoice names to ASIN_invocie. Also I removed an invoice from submission that was not needed due to order volumes, buzzing! 8 appeals lmao never give up
On my 8th appeal, Amazon have said the below. Surely looking likely to beat the complaint? Released my stock, but case is not closed and complaint still on account, waiting for their review to end still.
On my 8th appeal, Amazon have said the below. Surely looking likely to beat the complaint? Released my stock, but case is not closed and complaint still on account, waiting for their review to end still.
7 appeals with legit invoices and docs on my authenticity complaint and I have no choice but to acknowledge violation
30+account health points shud return, waiting 180 days for it to go off the acc seems to make no sense as open violations affect score.Any advice before I do so?
Does anyone know of any UK Amazon consulting companies that help with account health?
Looking for someone like Jeffshick but uk based, as the US based companies are very limited on assistance they can provide to uk.
@GavinSweeneyy FYI my authentic complaint is due to transparency labels covered up on product, so not like a customer complained of fake product,
just that Amazon themselves noticed no transp label visible and so added authentic complaint to my acc.Hoping this means is not as damaging to acc
7 appeals with legit invoices and docs on my authenticity complaint and I have no choice but to acknowledge violation
30+account health points shud return, waiting 180 days for it to go off the acc seems to make no sense as open violations affect score.Any advice before I do so?
@AMZSenne I’ve sent the email from supplier that says parcel delivered etc, not exactly proof of delivery tho as no sure that the photo wil be there now. I’ll check that
@Haitch_Online Cannot verify invoices , although supplier invoice is the brand themselves clearly. Provided order delivery and confirmation emails, bank statements etc etc
I wonder if the Amazon seller support process will ever become more transparent/efficient, generic rejection messages make solving issues extremely difficult
Surely it would benefit Amazon to get the cases resolved quickly and give big sellers the confidence to leverage capital?