What a baaaad experience on MTN instore they cannot do a simple sim swap i have everything they need
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@MTNza
🟣When we say the country is an animal farm, this is what we mean.
A complicated and unconventional monetary policy statement was unveiled yesterday by the Governor. It was not publicly broadcast. Most citizens did not hear it firsthand. Businesses, financial institutions and ordinary citizens have a lot of questions.
Today, being the first day of the roll out of a currency he said would take immediate effect has been a flurry of confusion and anxiety for banks, business and ordinary people.
Nothing has been done to spread the word to persons living in rural areas who constitute 61,4% of the population.
Yet you have the Governor unpacking the complicated document in an elite hotel for US$100 - out of the reach of ordinary people.
We need new leaders.🇿🇼
🟣Dear @ReserveBankZIM,
1. Please hire a Comms team asap.
2. Part of fostering confidence is having timely, reliable and accessible means of informing the public in advance of key developments. Use official RBZ channels for updates. Don’t bury key information in a random link. Don’t let polarizing social media trolls be first with important news.
3. Your sensitisation efforts have been inadequate. The public are confused. Day 1 of the currency that you said would come into effect immediately and banks, payment platforms, mobile networks and businesses are a flurry of confusion. You need to step up.
4. Use all languages. Make adverts. Address stakeholders. Get a social media manager. Remember that over 61% of the population live in rural areas. Persons with disabilities must also be catered for. Include everyone.
5. Make sure all addresses by the Governor and live-streamed on your channels and key news houses. Make sure your presentations are also aired on the public broadcaster and on radio.
6. Use infographics. Most people won’t read 100 pages. Summarize your key points in simple lay language that ordinary people understand. Avoid jargon in public communication.
7. Use technology. Set up a WhatsApp bot to address frequently asked questions, give updates and give access to key documents and legislation.
8. Don’t be defensive. Most people are curious and have questions. Respond to concerns. Don’t avoid or gaslight. Set up professional platforms for engagement.
9. Manage your optics. It’s not a good look to have the Governor’s first speaking engagement charged in USD when it’s meant to explain and promote a new currency.
10. Be inclusive. Charging USD100 to unpack a monetary policy statement that has wide ramifications for every person, rich or poor, is not a good look. Take explanations to the public.
11. Avoid ambush. Give fair notice. Engage stakeholders before making policy. Get feedback on realistic timelines for implementation so that you’re not changing timeframes a day after announcement.
All the best.🙏🏽
Ok, good morning citizens, I need just 50 serious people just to repost this video till it reaches President Nelson Chamisa..Let's tell him that we will always stand with him...50 serious people to repost and 1000 people just leave a love like for our president💙🔵💙
🟣Dear Africans,
Please post your national flag and a rating out of 10 for your President taking into account competence, integrity, passion for the welfare of the people.
I want to see something.