Jaydon Haas

Vibes | Living life one adventure at a time | 🎶 Music & memories | 📸 Capturing moments | Don't spill the tea while watching #THFC. ⚽️ ☕️✨

[George  ⏱️ @georgelah]

NEW GAL! ⚽️

@OneMinuteBriefs - Brief of the Day - 12/06/26 Create posters to bring brands together for #UnlikelyBrandCollabs

[Jaydon Haas @JaydonHaas]

@StepheniaOmeh I’m just gonna give you the benefit of the doubt and assume that tweet was an attempt at parody. 😂

[George  ⏱️ @georgelah]

Well, well. I almost could have written this myself.

Faulty appliance from @currys, their own engineer confirmed it in person, their own REPAIRCARE system texted my tenant 'parts required', then in arbitration they denied any fault existed. The arbitrator overlooked my evidence.

Hope you've had more luck than I did @that_stocks_guy!

This was my saga:
https://t.co/qaMkTikKn7

[George  ⏱️ @georgelah]

Currys sent this text. Then denied it.

I bought a cooker from @currys. It was faulty from day one. Their own engineer confirmed it needed replacing. Their own repair system texted my tenant: "Parts are required to repair your appliance." Currys later denied any fault existed. Yes, that is an authentic screenshot in the post and there's more evidence confirming the fault, but I've learned the hard way that Currys will do anything to avoid taking responsibility for selling defective products and causing prolonged stress.

October 2025. I paid £919 for a Kenwood range cooker, delivered and installed by Currys in a rental property. Within days, the main oven wouldn't stay lit. It cut out after a few minutes and couldn't be relit until cold. The tenant was the first to discover it and it was immediately reported to Currys.

On 12 November, a Currys engineer attended. His verdict? The entire cooker required replacement under warranty. I have this in writing from my letting agent. An exchange was authorised. We all assumed this would be straightforward.

Instead: data protection blocks prevented me (the paying customer) from acting. Weeks of frustrating calls and online chats followed.

On 4 December, I finally spoke to a helpful agent at Currys and successfully secured authorisation for a straight exchange. The agent acknowledged the cooker was faulty from day one. The exchange agreed for mid-December.

13 December. The engineers arrived and refused to do it. I wasn't there, but my tenant was. As explained, the oven would light when cold, then cut out. The engineers tested it cold, it lit, and they decided that meant no fault existed. They didn't hang around, instead they told my tenant he didn't understand how his own cooker worked, suggesting he was trying to use the oven and grill at the same time; a complete misunderstanding of the actual fault. The exchange was authorised. The engineers just didn't want to do it. Maybe it was one job too many on a busy Saturday. Regardless, it resulted in weeks of progress gone. Back to square one.

More frustrating calls and messages followed. Me attempting to explain the whole saga. Again. Exchange dates were scheduled and missed. They messed up the delivery dates and address, texting me on the morning of 25 December (yes, Christmas Day!) saying they were planning on delivering the replacement cooker to the wrong place, forcing me to wake up early on Boxing Day to call and try to put it right.

A text followed, confirming a delivery on 31 December. The tenant waited all day. No one came.

The exchange was finally completed on 28 January 2026 after another few weeks of escalation and chasing. Ninety-one days from delivery. Seventy-seven days after their own engineer confirmed it needed replacing.

Currys originally offered £30 in gift vouchers, useless to me since I had no intention of buying further goods from them. Feeling that was disproportionate, I declined. Then they offered another £40 in vouchers and rescinded the offer entirely when I declined in favour of escalating to independent arbitration.

I submitted the REPAIRCARE messages as evidence, along with a verbatim record of every call, email and text from day one. Currys claimed to have no record of the engineer's visit, despite the texts confirming a repair was required. The arbitrator's award concluded there was "insufficient evidence" the appliance was faulty at delivery. The decision does not mention those messages. Nor the 17-page verbatim record submitted to both them and Currys.

Under the Consumer Rights Act 2015, within the first six months, the burden is on the retailer to prove goods were of satisfactory quality at delivery. The fault here was reported in six days. Currys' own records acknowledged it.

I kept everything I could. Every text. Every email. Every date. It didn't matter. Currys still denied their own records. An arbitrator still overlooked them.

After this, I would never recommend @currys to anyone. They have lost a customer for life. My friends, family, and even the letting agent (part of a large nationwide chain) have all vowed not to use them again.

If that's the cost of doing business this way, so be it. But my advice: stay well clear of them.

#NeverCurrys

[Jaydon Haas @JaydonHaas]

@Lisandrosprop What’s worse is how many people don’t know his surname is actually Forster 😭

[Jaydon Haas @JaydonHaas]

@steftweetshere @LibertyCappy Me too. The saddest thing is when I first saw this a few years ago, I had no idea who Ange was! 😅

[Jaydon Haas @JaydonHaas]

@_onlyscott Easy

[Jaydon Haas @JaydonHaas]

@LegacySiu Toni Kroos vs Sweden. I watched this game.

[Jaydon Haas @JaydonHaas]

@Ikennect I thought you could tempt me but trust me this twit was a tart!

[Jaydon Haas @JaydonHaas]

@aguiarpsd Design

[Jaydon Haas @JaydonHaas]

@elonmusknews30 Twitter. Always. I've never called it anything else.

[Jaydon Haas @JaydonHaas]

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[Jaydon Haas @JaydonHaas]

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[Jaydon Haas @JaydonHaas]

@higgsfield_ai Banana-drama! 😁

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[Jaydon Haas @JaydonHaas]

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[Jaydon Haas @JaydonHaas]

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