@AyudaMovistarCL hace 2 dias que envio un email a [email protected] por solicitud 0000002569, para certificación / homologación de mi celu del extranjero, con evidencia de compra y todos documentos. No respuesta. Lo van a procesar?
@VodafoneAU_Help Thanks, have emailed. Don't understand why I had to call and tweet first, before I had the option of email support. This would have been resolved already if I could have emailed or submitted a support ticket at the outset.
@VodafoneAU_Help After 2 days, no email from VF. Sent 2nd proof request, got SMS "store will give you a copy, get details or call us". Called from o'seas at my expense, on hold ages, after 2min talk they hung up on me twice, no idea if proof will be sent. VF service terrible! Can you chase up?