@OntheBeachUK I’ve been on hold over 4 hours my Q time keeps increasing, you are an absolute joke , I originally emailed you 12 days ago!!!!!!!!!!!!!!!!
@OntheBeachUK URGENT if someone doesn’t call me today I’m contacting trading standards ABTA & ATOL this is our honey moon & you’re service is horrific. I’m sending an email to your press department today. How can you treat customers like this
@OntheBeachUK to add to how shocking you are, you’ve changed our hotel (which we do not wish to go to) you have emailed to say flights are the same, if you go to BA website you’ll see the outbound flight has actually been cancelled, do you correspond with the flight operators??
@OntheBeachUK your service is terrible, leaving customers without any contact, I need to change my booking due to hotel being closed, the longer you take the more prices will increase. Shocking service.
@OntheBeachUK someone needs to contact me, Ive been trying for weeks. You’ve sent me a generic email and changed our hotel without giving us any options, why are you making it so hard for people to contact you?? You say your phone lines are busy yet you don’t accept calls...
**TRAVEL ALERT** my dad has asked me to make clear to you all - AVOID THE A2 heading towards Canterbury. Pockets of ice everywhere and multiple accidents. He has just left a pile up. Temperatures mean that visibility is poor as windscreens are freezing over as you drive.❄️