@Airtel_NG@airtel_ng, stop giving customers empty assurances and FIX MY SERVICE NOW. I also expect an explanation and appropriate compensation for the downtime.
@airtel_ng this is becoming unacceptable!
My Airtel 5G ODU Router (9017206597) has been completely out of service for OVER 48 HOURS. I called customer care yesterday, explained the issue, and was assured it would be resolved. Yet here we are—still no service!
@Airtel_NG@AirtelNigeria I’m paying for a service I cannot use, and apparently even after reporting the problem, nobody seems to care enough to fix it.
48+ HOURS without service is not a minor network glitch. It is a service failure.