@FragranceShopUK they rarely answer the emails, and social media isn’t responded to either. I can not sit listening to that music for another hour after being out on hold again, I just want my refund for something I’ve never received!
@JulieHepburn@FragranceShopUK So many people have said the same thing on social media, holding off on refunds and being hung up on.. I’ll be looking into it with regards to taking it all further and get back to you
@JulieHepburn@FragranceShopUK God only knows, the customer service is ridiculous - wouldn’t mind but I didn’t even say anything to warrant being hung up on when I finally got through - I just said I wanted a refund on my non existent perfume 🤣
@FragranceShopUK Absolutely ridiculous customer service, on hold for over an hour trying to get my money back on an item I have never received!! Then they hung up on me.. They rarely answer the emails, and social media isn’t responded to either.
@FragranceShopUK absolutely ridiculous customer service, on hold for over an hour trying to get my money back on an item I have never received!! Then they hung up on me..
@SquizzasTweets hi, my order was due to be delivered Tuesday (my email stated) but it’s still not arrived, it’s a birthday present and expected it by this weekend! Do you have any info please?