Jen Rohan

[Jen Rohan @JenRohan1]

@sainsburys receiving the worst customer service ever, the app has lost all my accounts details including my delivery saver and Xmas slot and I’ve had to speak to the call centre 5 times this week- none of them having a clue how to resolve. Utter shambles

[Jen Rohan @JenRohan1]

@LBC I’ve heard that the reason for so many more potholes recently is due to the heavy ev’s

[Jen Rohan @JenRohan1]

@britishairways v disappointed with your customer service - been on hold forever and finally get through, to be told that I can’t get a refund or change my flights- cost of living crisis forcing me to cancel and you are pocketing my money

[Jen Rohan @JenRohan1]

@BritishAirwSUCK yet again useless customer service. Won’t refund me for my flights so I lose over £1k. Absolute joke

[Jen Rohan @JenRohan1]

@lufthansa Thank you

[Jen Rohan @JenRohan1]

@lufthansa useless lost items service, I’ve been trying to locate my sons lost phone and customer service has been diabolical #Lufthansa #poorcustomerservice

[Jen Rohan @JenRohan1]

Big shout out to @MTWnhs and the A&E department who looked after my mum last night. Amazing and quick service and wonderful staff, thank you so much for working with a smile on your face. #nurses #Doctors #staff #hospital #TunbridgeWells @NHSuk @NHSEngland

[Jen Rohan @JenRohan1]

Is it just me or does anyone else just lose it with the @ZARA website due to its woeful functionality and abandon their basket ? @ZARA you seriously need to up the UX #zara #shitux #poorux #sortitout #lostsales

[Jen Rohan @JenRohan1]

@katewalsh11 @TheHockeyIndia Totally agree- @katewalsh11 - her coaching style and strategic insight are clearly making a difference in the way India are playing and have improved since the World Cup. @jannekeschopman also happens to by my cousin and believe me she’s a lot of fun ! X

[Jen Rohan @JenRohan1]

Don’t trust Amex offers- you spend over £X to get money back but -unless you sign up, you don’t get the cash back!nowhere does it say this #falseadvertising - spend a fortune at Wimbledon and Amex refusing to honour their promise ! #amex

[Jen Rohan @JenRohan1]

@lufthansa no reply to messages, on hold for over 2 hours and you were the one who asked me to contact you! German efficiency at its worst! #Deutschland #German #lufthansa @lufthansa

[Jen Rohan @JenRohan1]

@lufthansa still on hold. Sort it out please! #Lufthansa #poorcustomerservice

[Jen Rohan @JenRohan1]

@lufthansa on hold for over 40 mins what a joke! #lufthansa #lufthansapoorcustomerservice #poorcustomerservice #CustomerService

[Jen Rohan @JenRohan1]

#chaosatgatwick #gatwick you’d think they’d planned for half term- not exactly a surprise every year!

[Jen Rohan @JenRohan1]

Carnage at Gatwick ! Queues endless, not moving #queue #Gatwick #HalfTerm @Gatwick_Airport

[Jen Rohan @JenRohan1]

Anyone have advice on how to navigate this ninja pass for Austria ? Confusing the hell out of me and wonder if it’s actually really a need? #skiaustria #halftermski #ninjapass #soll #covidskirules

[Jen Rohan @JenRohan1]

@YasminThinks The problem is that the new milks taste foul so not sure it will last long !

[Jen Rohan @JenRohan1]

@erinlouise_xoxo I agree! It’s minging right !

[Jen Rohan @JenRohan1]

@CharlotteKaye Yes I agree - their coconut milk is foul! They’ve lost my daily custom sadly !

[Jen Rohan @JenRohan1]

@CostaCoffee you’ve changed your coconut and oat milk and sadly they are disgusting 😳. I’m afraid I’ll be off to @_CaffeNero_ ! #badcoffee #coconutmilkchange #costacoffee