Jennie Williamson

30 something. Consumer PR. Liverpool roots. Living in London.

[Jennie Williamson @Jen_Will19]

@AvantiWestCoast Hi - great I’ll DM you now

[Jennie Williamson @Jen_Will19]

@AvantiWestCoast I was due to travel London to Liverpool on Sat 13th May, but because of the strikes was hoping to use my ticket on Thursday (11th) instead. I’m travelling with a toddler so wanted to reserve a seat but can’t see how to do this - please can you help?

[Jennie Williamson @Jen_Will19]

@london_aquarium hi, meant to have tickets today at 11am but just had to evacuate my building in Brixton due to a fire. Any chance we can change the date of the tickets? Can DM proof (of tickets and fire…!) if needed

[Jennie Williamson @Jen_Will19]

@ASOS Hi, you missed an item from my refund and I was told a week ago that you had processed the refund for the additional piece. I haven’t received confirmation of this and your live chat hasn’t been active for 2 days for me to talk to anyone. Please can someone update me?

[Jennie Williamson @Jen_Will19]

@dougalshawBBC Hi Dougal, I've emailed you something that would work really well for this - let me know what you think / if you need anymore info.

[Jennie Williamson @Jen_Will19]

@British_Airways I paid for baggage and the money has come out of my account but it’s not been added to my booking. I can’t get through to your customer services. Please can you help?

[Jennie Williamson @Jen_Will19]

Groupon offers tattoo removal for those with the 'wrong' star sign https://t.co/ojYTeaEuMq via @MetroUK

[Brands2Life @brands2life]

Happy Halloween! Our team @brands2life have worked with @Groupon_UK to create pumpkin stencils of the UK’s scariest politicians. Look at the time-lapse of BOO-ris Johnson. Why not take 5 mins away from the election mayhem to create one this evening? https://t.co/usBUMD03If

[Jennie Williamson @Jen_Will19]

@ASOS_HeretoHelp Solution from @Asos was to get a refund, but I’ll have difficulty wearing that down the aisle...

[Jennie Williamson @Jen_Will19]

@ASOS I ordered a bridesmaid dress - last one in stock in my size. But instead I’ve received a dress in a completely different style?! What am I meant to do now the other one has sold out

[Jennie Williamson @Jen_Will19]

@jlandpartners Hi, I ordered a Cowshed set as a present but the box arrived and it’s ripped - please can someone get in touch ASAP? I can’t gift the one I have but I ordered online to avoid having to go into store and now I might have to...

[Jennie Williamson @Jen_Will19]

@VirginTrains It’s the 18.07 on Friday 5th October Euston to Liverpool Lime Street and then returning on Sunday 7th at 13.47

[Jennie Williamson @Jen_Will19]

@VirginTrains is it possible to change a seat reservation? My sister is travelling with a baby and is now also on the same train so would like to be next to her if possible 👶🏻👭

[Jennie Williamson @Jen_Will19]

Hi @MadeToHelp I wondered if you could give me an update on a purchase I made a couple of months ago. It says the estimated dispatch date was the 23rd March but it't not been sent yet according to the tracking info. Do you know when I'll receive it?

[Jennie Williamson @Jen_Will19]

@Topshop Hi @Topshop I haven’t had a response yet. I’d still like to try on a size 8 (assume the one I received is a 12)

[Jennie Williamson @Jen_Will19]

@Topshop I feel like something has gone awry with your sizing. I ordered this dress in two sizes but the size 8 (bottom) is bigger than the size 10...? The labels on the inside also match the tags 🤔

[Jennie Williamson @Jen_Will19]

@MDM_EN I think your Twitter is broken because no one has responded to my last 2 DMs from a week ago? I’m still waiting for an item I ordered 24 days ago. TNT failed to deliver it again. They had an incorrect address again, despite me ringing them this AM to give them the right 1

[Jennie Williamson @Jen_Will19]

@MDM_EN @MDM_EN no one contacted me yesterday. This is getting a bit ridiculous now

[Jennie Williamson @Jen_Will19]

@MDM_EN Thank you. Looking forward to hearing from someone

[Jennie Williamson @Jen_Will19]

@MDM_EN please can someone get in touch with me ASAP about what to do next? I can’t use the item it’s so badly damaged