✨NEWS✨ At @ForerunnerVC, we are grateful for the last decade and inspired for the next, as we recommit to serving founders and consumers with our latest $1B fund. https://t.co/oZocCdjrhb
Our @ForerunnerVC State of Service report dives into key stats around what consumers expect when it comes to purchasing from their favorite brands, and the 30-day return window is an expectation many brands are meeting 👇 https://t.co/gahczVViMR
Consumers want 30 days to return an item 📦 🔙... and many brands are meeting that mark. More generous policies boil down to seasonality of merchandise, value of having returned inventory back sooner & the belief in a shorter window meaning fewer returns overall. 10/
The best brands in the world understand that service is more than a cost center; if done right, customer service is a hook for acquisition and loyalty. 🧲⚡ 1/