@_DanFarmer@GilesWilson15@WizzAirUK_W9 Hi Dan, that’s great news - if there’s anything you can share with me that would be amazing. I’m still hitting a brick wall with them
@MissChiefousOne @MHebertTweets @ffion_llew@wizzair Hey! Did you have any joy with your claim? I was on the LTN - DBV flight on 21st sept 22 and the same thing happened. I’d be keen to hear if you’ve had any luck with your claim
@Neilos43415017@wizzair Hey! Did you have any joy with your claim? I was on the LTN - DBV flight on 21st sept 22 and the same thing happened. I’d be keen to hear if you’ve had any luck with your claim
@wizzair After being dumped in Zagreb when i’d booked Dubrovnik, and WIZZ offering no reimbursement for additional flights or hotels and expenses, I’ve already got “lost with WIZZ” and don’t wish to experience getting “lost” or “mysteries” with WIZZ, or use you ever again in fact.
@_DanFarmer@GilesWilson15@abigail_baker@WizzAirUK_W9 Hey! Just thought id check in to see if you guys have had any updates on Wizz air refund following the diversion from our Dubrovnik flight where that landed in Zagreb?
Also happy new year 🥳
@MarkSham@WizzAirUK_W9@MarkSham they’re awful, and also inconsistent as they’ve told me I’m not entitled to anything so for us there’s no refund pending despit being on the same flight as you. Would you mind me asking what they agreed to reimburse? Hope you’re both well
@_liamjackson@xmillienevinx I’ve heard back about ours - we had the same thing happen on 21st September and they have rejected my claim twice. They are so cheeky it’s unreal. I need to go to the small claims court
@GilesWilson15@_DanFarmer@abigail_baker@WizzAirUK_W9 Hi Giles, I’ll forward the email declining my compensation and expenses being reimbursed if that’s useful? DM me. Here’s as much as I could get on a screenshot… the usual get out excuse of “extraordinary circumstances “ was written in their reply to me.
@_DanFarmer@GilesWilson15@abigail_baker@WizzAirUK_W9 Thank you so much for this! I remember the pilot announcing that he hadn’t completed the relevant training to land in Dubrovnik due to the wind knots, as he wasn’t the pilot who was allocated to our flight and drove from Gatwick to fly us. Did you pick up on that?
@_DanFarmer@abigail_baker@WizzAirUK_W9 Hey Dan, can you let me know where t was admitted that it was an unscheduled operational issue so I can use this when I issue the CCJ next week? I had a feeling we missed our landing slot as we were so delayed
I flew @WizzAirUK_W9 in the hope of travelling toy Dubrovnik for a change of scenery, but they decided to drop us 400 miles away instead leaving us to cover the costs to get to the original destination, they have now backtracked & £500 out of pocket… awful airline. Never again!
@WizzAirUK_W9 despite emailing us when dumping us in Zagreb advising you would cover costs incurred, I have received an email advising that these will not be covered now, I am £500 out of pocket. CCJ is the next course of action. Awful company! https://t.co/ow2JOfa98D
@_DanFarmer@WizzAirUK_W9 Hi Dan, yes we were on 21/09. The flight was initially delayed due to staff shortages and was then diverted to Zagreb once we were in the air. We were initially told that this was due to high winds but Wizz Air later confirmed that it was actually an operational scheduling issue.
@GilesWilson15@WizzAirUK_W9 I can tell you why… we were on w9 5173 from luton to Dubrovnik and they diverted the plane to Zagreb and left us there. Pilot was not qualified to land in Dubrovnik in the wind (all others landed!) there was no plane to take you back from Dubrovnik to luton.
@WizzAirUK_W9 hello, I am flying home with you at 8.50pm on 25th September from DBV to LTN on flight W95174. Please can you confirm if the pilot will be trained to operate the plane if it’s a bit windy? I don’t want to be abandoned like you did to us the other day in Zagreb
@wizzair There was no ground staff to support us on 21st sept for flight W9 5173 from Luton to Dubrovnik when you diverted our flight to Zagreb. We were promised transport to Dubrovnik and 3 hours after landing we were emailed saying you weren’t able to arrange. No staff to support!!!