Emailed. Tagged. Direct messaged.Commented. Posted. Waited.
Locked out since June 11. 3 kids. No groceries. Summer break!
This isn’t just bad customer service, it’s no customer service.
Still no resolution. Still no response. Just crickets.
@fidjissimo@Instacart@InstacartHelp
#InstacartFail #DoBetter #CustomerServiceFail #momlife
@InstacartHelp Funny you say “tap, report, done” because I’ve been locked out of my account since June 11 with 3 kids at home and no groceries.
I’ve reported it. I’ve emailed. I’ve posted publicly. Still waiting for that “done” part.
@fidjissimo@InstacartHelp — please actually help.
This was supposed to be a free trial to make life easier. Instead, I’ve been stuck for days with no access to groceries while trying to care for 3 kids during summer break.
I’ve submitted everything they’ve asked for. The silence and runaround have been unacceptable.
@fidjissimo@Instacart I’ve been locked out of my account since June 11 during a free trial with 3 kids at home on summer break and no groceries. No response to emails, no callback from a supervisor, and only surface level attention after I posted publicly. Still not resolved.
Please help.
#Instacart #InstacartFail #CustomerServiceFail #MomLife #DoBetter #SummerBreak
I’ve already contacted support multiple times. I’ve emailed, submitted all requested documents, and even asked for a supervisor call. I was told this was escalated and I’m still locked out with no resolution.
Please stop running me in circles and actually fix this. It’s been days with 3 kids at home and no groceries. This is unacceptable. #instacartfail #customerservice #dobetter
@Instacart I’ve been locked out of my account for 2 DAYS with no groceries, no help, no supervisor call back, and no email response. I’m on a trial and this is how I’m treated? FIX THIS.
#InstacartFail#Instacart#CustomerService
Healing isn't about becoming the best version of yourself. It's about loving every version of yourself you had to become along the way to be here today still blooming, growing, surviving.
I have no energy to hate anybody. I literally have no space in my heart to carry that toxic sh*t around. I either love you, wish you well, or hope you heal.