VxRail Engineer at Dell by day — fixing clusters and NIC nightmares
By night: watching xAI Colossus hit 200k+ GPUs, Starlink orbital compute, Tesla FSD rack up
@MideaAmerica weeks ago my brand new dishwasher failed, I jumped through all the test and hoops you wanted over the next few days, you finally sent a repairman, he agreed that the pump needed to be replaced and would relay that information back to you. Then your team closed my ticket! I find this out after waiting weeks for his return, I chat back in and the representative said he will escalate to his manager and they would email me back.. that was a week ago!!! This is ridiculous and needs to be handled ASAP
he won't actually answer anything, no one ever does he will just dance around the questions repeating the same stupid thing over and over until you go to the next question where he then will just start repeating the next lie. Oh and sprinkle in a few I don't have those numbers in front of me lines