@austinenergy Link is not working, can you please give an update on San Felipe Blvd 78729? We have been out since Wednesday and have yet to have a crew assigned to help us
@austinenergy@Bird_Electric1@CenterPoint Could you please provide a timeframe for when hunter chase and San Felipe Blvd (78729) can expect power? Sunday? Monday? Any addition information would help. And thank you to all the teams who are helping resolve this mess
@austinenergy Why is the start time for outages changing? We haven’t had power here on San Felipe Blvd (78729) since early Wednesday morning and now it says we lost power yesterday? Why is it changing when the power never came back on?
@austinenergy Is there a reason some of us are getting update text saying a crew was assigned to our area but on the map it still says pending? Was this in error? It has been over 24hrs since I received the notification for 78729 - San Felipe Blvd.
@austinenergy Zip code 78729 has no power and your outage map is not allowing outages to be reported. Please help get the power back up. This shouldn’t happen every time we have a freeze
@austinenergy When are you rotating outages? We have been without power since 1am and the roads are to dangerous to get to one of the’heat’ centers. Please resolve this ASAP.