Jessica Aebi

[Jessica Aebi @JessicaAebi]

@HRBlockAnswers Sure, you can reach me at [email protected].

[Jessica Aebi @JessicaAebi]

@HRBlockAnswers I was about to file my return. Clicked on #TaxProReview to learn more. Don't want it, but there's NO WAY to remove from cart. Either pay $90 or start return from scratch. What gives?! I've been on hold at least 3 hours yesterday and today trying to resolve. HELP!

[Jessica Aebi @JessicaAebi]

@HRBlockAnswers By the way, I ended up paying $90 for Tax Review Pro simply because I did not have the time to start my return over from scratch. I will be reaching out to your company soon to file a complaint. It might be a matter of time before someone takes legal action...

[Jessica Aebi @JessicaAebi]

@HRBlockAnswers I do recommend that the product be fixed so that people are not "locked in" to a solution--a simple "are you sure? you cannot revert back to the previous product if you select this option" would help. Not only was I locked in to Tax Review Pro, I was forced to file an extension.

[Jessica Aebi @JessicaAebi]

@HRBlockAnswers And by downgrading, this means that your entire return is wiped and you have to start over from scratch. Might I suggest a warning before someone selects this service? If it's a known downside, you'd think someone would have added a warning. Thanks for the fast reply by the way!

[Jessica Aebi @JessicaAebi]

@BenjaminAhr Email sent, @BenjaminAhr - let me know if you didn't get it. So looking forward to the show!

[Jessica Aebi @JessicaAebi]

@CutForTime Whatever you can do is great. I will email you guys right now. Thanks!

[Jessica Aebi @JessicaAebi]

@BenjaminAhr You bet your isolinear chips I will. Thanks!

[Jessica Aebi @JessicaAebi]

@CutForTime Adam! My hubby and I are attending your SF Sketchfest show on 1/17, his actual birthday. Would you consider saying Happy Birthday to Paul? I know it's cheesy, but he absolutely LOVES you guys and this gesture would make him so happy! I'll donate as a thank you!

[Jessica Aebi @JessicaAebi]

@BenjaminAhr Ben! My hubby and I are attending your SF Sketchfest show on 1/17, his actual birthday. Would you consider saying Happy Birthday to Paul? I know it's cheesy, but he absolutely LOVES you guys and this gesture would make him so happy! I'll donate as a thank you!

[Jessica Aebi @JessicaAebi]

Well, aren't I lucky?! http://t.co/KLGaLubV

[Jessica Aebi @JessicaAebi]

And the countdown begins! Join me at 11:00 PT for a TechSoup webinar on managing your events with technology. http://b…http://t.co/O7YnKOVp

[Jessica Aebi @JessicaAebi]

I'm leading a webinar for TechSoup Global on managing events through technology. Join me Thurs. 8/16 @11 am PT. http:/…http://t.co/O7YnKOVp

[Jessica Aebi @JessicaAebi]

@AdrienneElzbth yes I was trying to put together a thoughtful response, the it fell off my radar. We can schedule in advance or spontaneous

[Jessica Aebi @JessicaAebi]

@AdrienneElzbth hey girl, miss you! We need to do lunch!

[SNBC @SNBCtweets]

Don't forget about SNBC's fundraiser at Craw Station this week! Stop by tonight or tomorrow and mention SNBC, and... http://fb.me/R0TwHRt6

[Jessica Aebi @JessicaAebi]

#Webinar with @TFrankfurt, Founder, Cloud for Good "Is Salesforce the Right CRM for Your Non-Profit?" --> http://t.co/Z4OKlDw via @Acteva

[Jessica Aebi @JessicaAebi]

@marinbikes on #Folsom in #SF: I LOVE MY BIKE! Thanks for helping me pick out the right one. You were amazingly helpful. http://ow.ly/5uWnU

[Jessica Aebi @JessicaAebi]

I don't always wear a #helmet, but when I do, I am riding my #bike. Thanks, @sfbc, @girardinl, @theartdontstop...

[Jessica Aebi @JessicaAebi]

Tips & Ideas to Improve Your Website via @elliotharmons, @TechSoup and @Acteva-- http://t.co/20TCVam #webdesign