Jessica Johnson

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[Jessica Johnson @JessicaJohnso29]

@stuartmerry10 @STN_Airport @BBCEssex @BBCWatchdog We have spoken to Stockholm ourselves who confirmed our untagged luggage arrived Saturday evening and was returned on the next flight out Sunday... how did we resolve this quicker than @STN_Airport @Ryanair @swissport

[Jessica Johnson @JessicaJohnso29]

@STN_Airport any chance someone will pick up the phone today?

[Jessica Johnson @JessicaJohnso29]

@STN_Airport That’s great they’re not open yet! I knew this yesterday when you gave me a different number... thank you for getting involved and being of no help

[Jessica Johnson @JessicaJohnso29]

@STN_Airport It’s @Ryanair surprise surprise. However, we have been advised that Stansted airport are the ones dealing with the issue as our untagged bag was loaded onto the wrong plane by your grounds people.

[Jessica Johnson @JessicaJohnso29]

@STN_Airport My flight was to Sardinia and you didn’t send me to Stockholm, how did you send my bag there? I’ve heard my clothes have had a lovely weekend

[Jessica Johnson @JessicaJohnso29]

@STN_Airport Thanks again, but this number is unable to help with my query. I cannot believe the appalling service @STN_Airport are offering. @Ryanair I only expected this from you

[Jessica Johnson @JessicaJohnso29]

Thank you for replying with a phone number that’s not in use until tomorrow 👍🏽 yes, can you assist in returning my baggage that you have sent to Stockholm after confirming that ‘no luggage boards a plane without ID’ but you’ve done it anyway.

[Jessica Johnson @JessicaJohnso29]

@Ryanair employee of the month goes to the lady at check-in desk 93 @STN_Airport who sent my luggage down the belt without a tag

[Jessica Johnson @JessicaJohnso29]

@Ryanair You sent my untagged unidentified luggage to the wrong country and can’t even reply. What a breach of security! @STN_Airport

[Jessica Johnson @JessicaJohnso29]

@Ryanair you sent my luggage to Stockholm but my flight was Sardinia, your website is ‘down for maintenance’ so I can’t even complain

[Jessica Johnson @JessicaJohnso29]

@JSuett @MGMckendry91 it wasn't

[Jessica Johnson @JessicaJohnso29]

@JSuett indeed we did😊

[Jessica Johnson @JessicaJohnso29]

@JSuett are you jealous?

[Jessica Johnson @JessicaJohnso29]

@JSuett @MGMckendry91 clearly need my expertise

[Jessica Johnson @JessicaJohnso29]

@JSuett speaking of which!!

[Jessica Johnson @JessicaJohnso29]

@DanielleSiims happy birthday!xx

[Jessica Johnson @JessicaJohnso29]

@MarcusPilk this is the one I was on about last night http://t.co/aGbpmXFilj

[Jessica Johnson @JessicaJohnso29]

@e_cruickshank 38 days!!! ✈️