Jessica Tiao

Puppy fanatic. Introvert. Star-gazer. Design @Twilio. Past lives: @CrazyEgg + @Kissmetrics + @morganstanley + Architecture-nerd at @Cal

[Jessica Tiao @JessicaTiao]

Dear San Francisco, this is a breakup letter. https://t.co/uP2zi5S0Xc - why I moved from SF to Oakland

#SanFrancisco #SF #reflections #breakup

[Jessica Tiao @JessicaTiao]

"Have you seen these discussions go in circles or seemingly not get resolved? ..., a straightforward question can save you a lot of time: 'Out of ten, how much do you care about this topic [your reasoning]?' ” https://t.co/oVp5pYZ0AP

[Jessica Tiao @JessicaTiao]

@StubHub Scammed. Bought a ticket from you. Couldn't retrieve the ticket from your app nor website. Called your Support Team, was instead put on hold, they did not listen to my request. Did not return call after being put on hold, no remedy was provided. Paid for ticket twice.

[Jessica Tiao @JessicaTiao]

@SouthwestAir Thank you, I received a reimbursement this morning so this is all resolved. I appreciate your follow-up and for making things right :)

[Jessica Tiao @JessicaTiao]

@SouthwestAir I DM’d the case # to you as well. It's been 2 weeks, and I am still waiting for a reply. When can I expect a *meaningful* update?

[Jessica Tiao @JessicaTiao]

@SouthwestAir On January 3rd, I sent a reimbursement claim for a canceled flight on Dec 26th (per CEO Bob Jordan's email.) It's been 6 days, I am still waiting for a response. When can I expect an update?

[Jessica Tiao @JessicaTiao]

@AlfieKassing @novanapora @SouthwestAir Thanks Alfie for providing a bit of information! Wasn't sure what to do with the silence/lack of replies

[Jessica Tiao @JessicaTiao]

@SouthwestAir Hi Southwest, I sent you a DM with the case number. Can I get an update on when we expect to get a response? I'm a Southwest credit card holder, would like to request meaningful help from a human and a response to my case. Otherwise, I'll start to reconsider 15-years of loyalty

[Jessica Tiao @JessicaTiao]

@SouthwestAir I sent in reimbursement claims for a canceled flight on Dec 26th (per CEO Bob Jordan's email.) It's been 6 days, no response. When can I expect an update?

[Jessica Tiao @JessicaTiao]

Easy to use: Color Contrast Checker
https://t.co/a7Gipc104D

[Jessica Tiao @JessicaTiao]

@seerjf_ @uxdesigncc Thanks for sharing!

[Jessica Tiao @JessicaTiao]

@rabiaaiqbal @uxdesigncc Thanks for sharing!

[Jessica Tiao @JessicaTiao]

@uxdesigncc Thanks for sharing @uxdesigncc!

[UX Collective @uxdesigncc]

9 web typography rules https://t.co/byjKsMOWXT — by @JessicaTiao

[Jessica Tiao @JessicaTiao]

@tomgreever Woah crazy! our birthdays are 1 day apart. #aries

[Jessica Tiao @JessicaTiao]

This person would be supporting Cal alumni to volunteer to serve scholarship students. Can you help spread the word?
@CalAlumniSF

[Jessica Tiao @JessicaTiao]

Cal Alumni Association added a new position: Senior Program Manager, Scholarship Selections and Volunteer Engagement. #JobOpening #job #HiringNow
https://t.co/lShGQhmOy4

[UX Collective @uxdesigncc]

7 web typography rules - by @JessicaTiao https://t.co/YaH8n61mD2