Jessica Troxell

[Jessica Troxell @JessicaTroxell9]

@sarah_rish28 @SpiritAirlines I know… it’s so awful. I called @SpiritAirlines today and was able to receive a full refund!

[Jessica Troxell @JessicaTroxell9]

@sarah_rish28 @SpiritAirlines I sorry about you and your family, too! just feel so bad for everyone (including myself) that was stranded. We had to drive 16 hours straight and got home this morning at 4am.

[Jessica Troxell @JessicaTroxell9]

Created Twitter for the sole purpose of bringing awareness to the horror story of @SpiritAirlines. My husband and I were scheduled to leave Sunday. Our flight got delayed twice with no clear answer. Our flight then got cancelled with no accommodations. Worst customer service.