@SkyHelpTeam You have been dismissive, not helpful and your resolution is awful,(aka none). How can you treat your customers like that especially loyal ones. What are you going to do?
@SkyHelpTeam No explanation why itβs taken so long and no ETA for completion!! On top of this our tv is not working , satellite may be because of weather but now planner also not working. So no tv or internet now!!
@SkyHelpTeam finally got in touch with you today, youβd admitted it was a processing and miscommunication error your side and gave us some kind of speil and had no update for us and said you would update us next Wednesday!!!
@SkyHelpTeam called you on the 26th as had been away and you had no idea what the hold up was and you would call back, you never called back, so have tried to get hold of you but fair enough you are closed because of weather,
@SkyHelpTeam first of all you Completely mess our internet switch over up, supposed to be 19th (which was already a wait of 2 weeks) had a text to say we will be updated on the 28th,