@jaai_deee We're sorry to hear this. Please send us a DM with your full name, six-letter confirmation code, and specific details regarding your interaction. https://t.co/xSmyP7Lfyg
We're sorry to hear our in-flight amenities weren't working on your flight. If you're currently on board, please let one of our crewmembers know, as they may be able to reset the system. While our in-flight entertainment and Wi-Fi services aren't guaranteed, we understand how disappointing it is when they're unavailable and apologize for the inconvenience.
@DexstaR124 Hi! We'd like to take a closer look. Send us a DM with your full name, six-letter confirmation code and email address, please. https://t.co/xSmyP7Lfyg
@MegaLouise88 We realize this would be frustrating, especially when it impacts both our customers and crewmembers. It may be due to FAA rest time requirements.
@seanfromnc We understand how frustrating an unexpected delay can be, especially after you've already pushed back from the gate. We appreciate your patience as we work to get everyone safely on their way.
@Obey_antz96 We're sorry for the inconvenience this has caused. We see your flight is currently boarding and should be taking off soon. We appreciate your patience. If compensation is eligible you'll receive an email after the flight.
@Mami2Mommy Hi. Please DM us your full name, email address, TrueBlue number, and details of the issue you are encountering when attempting to book using points. https://t.co/xSmyP7Lfyg
Hi, there. We understand flight disruptions can be challenging, and we apologize for the frustration. Flight 1869 was canceled due to the crew reaching their federally required legal rest period. We understand that alternative flight options may not be ideal, but we'd be happy to review available options with you. Please send us a DM with your full name and six-letter confirmation code, and we'll take a closer look.
@Litsterk We understand the disappointment. Please keep in mind that disruptions caused by uncontrollable factors, such as weather, are not eligible for compensation.
@MarrreroDarlene All flight delays are reviewed for compensation once the flight is completed so the entire delay time and causes can be taken into consideration.
@girlfromnewport Hi, there. Bag fees are charged per way. We'd like to take a closer look at your reservation. Please send us a DM with your full name and confirmation code.