@aditya8993 We’re sorry to hear this! Please DM us your confirmation code, full name, and date of birth, and we can check on this for you. https://t.co/xSmyP7Lfyg
@DataJunkie This sounds frustrating. Please DM us your confirmation code, the traveler's name, and date of birth so we can take a look. https://t.co/xSmyP7Lfyg
@Hoshikuzi Hi there. We’d like to look into where things stand. Please send us a DM with details and your information, and we’ll take a closer look. https://t.co/xSmyP7Lfyg
@LPLtopkek Please DM us your full name, date of birth, and six-letter confirmation code, and we’ll be happy to look into the details. https://t.co/xSmyP7Lfyg
@oscarjr We’d be happy to review the seating options with you. Please DM us your full name, date of birth and six-letter confirmation code, and we’ll take a closer look. https://t.co/xSmyP7Lfyg
@insuredwithnick Happy to hear the service was great! We know how important it is to stay connected on board. Wi-fi can vary depending on the coverage area, but we appreciate you sharing your experience with us.
@bmore2mia We're real over here. You can arrive at the delayed time, we just highly encourage you not to, as our crew work diligently to reverse the delay. If a delay is reversed, you have a chance of missing your flight if you're not at the airport.
@bmore2mia We always recommend arriving at the airport for your schedule time of departure. As mentioned, we sometimes reduce the disruption and want to make sure you don't miss the flight if we do.
@bmore2mia Updates are made on the app the moment decisions are made. We recommend you arrive at your regularly scheduled time even if you are aware of a disruption, because if we can undelay at all we absolutely will. (It happens!)
The aircraft was delayed in Fort Lauderdale and is just now departing. Once the total delay is confirmed, the flight will be reviewed for compensation. If eligible, you’ll be notified within the next couple of days. Just make sure your TrueBlue number has been added to your reservation. Your patience is appreciated!