@nags9100 Hi there, thanks for getting in touch. We'd recommend getting in touch with the embassy or consulate for your visa-related queries. If there is anything you need to discuss further, please feel free to send us a DM. We're here to help. - Jen
@VidhanaNidhana Hi Lohith, thanks for getting in touch again. To DM us, you'll just need to head over to our Twitter account, and click on the envelope icon. We hope this info helps! - Jen
@tatathom Hi there, we appreciate that you want to contact us from the United Kingdom. If you still need further assistance, feel free to send us a DM. Thanks - Mark
@Milkymikistar Hi there, we're glad to hear that you're interested in booking flights with us. It may help to know that Jetstar only follows the destination's requirements. I suggest you coordinate with the relevant government authorities. Thanks - Nino
@AKHEEEL Hi there, we're really sorry to hear that. Could you please send us a DM with more info? We'd appreciate the chance to look into this further for you. Thanks - Nino
@CFC_RAJA Hi there, we’re sorry to hear this. We understand that having your travel plans changed is inconvenient. Could you send us a DM with your booking reference number, and full name? We'd appreciate a chance to help. Thanks – Mauri
@MahiSuri166041 Hi there, we're sorry to hear you had difficulties reaching the team and understand how frustrating it can be when travel plans change. If you still need assistance with your flight, please send us a DM here. We’d appreciate the chance to look into this further. Thanks - Mark
@vinzRD Hi Vinz, thanks for getting in touch. We'd recommend getting in touch with the embassy or consulate for your visa-related queries. If there is anything you need to discuss further, please feel free to send us a DM. We're here to help. - Jen
@tommyhosk Hi there, thanks for reaching out. We’re sorry to hear about your experience when making a payment for your luggage and appreciate this has been frustrating. We’ve responded to your DM. Please feel free to get in touch with us there so we can assist you further. - Mark
@itsmejhanm Hi there, thanks for reaching out. We’ve responded to your DM. Please feel free to get in touch with us there so we can assist you further. - Mark
@ThiebDe Hi there, we're sorry to hear this. Could you send us a DM with more info? We appreciate the chance to help you, and we hope that you'll get well soon. Thanks – Mauri
@thisisseulae Hi there, thanks for getting in touch. Flight status can be checked on our website using this link: https://t.co/SZAGMzPzJL. Alternatively, you can send us a DM if you need assistance with a specific booking. - Nino
@mukkilan Hi there, thanks for reaching out. For any visa-related inquiries, we suggest getting in touch with the appropriate consulate or embassy. We'd also recommend removing any personal information for privacy purposes. - Vi
@6qfz8wmszw Hi there, we're sorry to hear you were unable to take your flight. Could you please send us a DM here with more info? We'd appreciate the chance to look into it and see what we can do to help you. Thanks - Norine
@JoeJCaustralia Hi Joe, we're sorry to hear this. Should you need to discuss your booking or if you still require further assistance, feel free to send us a DM. We'd be glad to help. Thanks - Vi
@sjsmith31 Hi Stephen, this is definitely not the experience we’d want any of our customers to have. If you need to discuss a specific booking, please send us a DM. We'll see what we can do to assist. Thanks - Nino
@b4f85d1ac3ee407 We'd also recommend deleting your post, as it contains your booking details, which is considered personal information. If there is anything else we can do to assist, please feel free to send us a DM. Thanks – Mark 2/2
@b4f85d1ac3ee407 Hi Meenal, we're sorry to hear about your delayed baggage and for the inconvenience caused. We’d recommend replying to your case email so you can discuss this directly with your case manager. 1/2
@Mommaberna Hi there, we’re sorry to hear you’re unable to DM to us. Due to recent changes to X, we're unable to respond to some DMs. Could you please contact us via Facebook live message https://t.co/TOlZgaXq5e for assistance? We'd be happy to help you there. Thanks – Rose