@VirginAtlantic you change our plane, move the flight times over 3 hours and then at the last minute change our seats. What happened to that customer service?
@VirginAtlantic I won’t hold my breath. I wrote to them complaining about the call centre and after some apologies the advice was to ring the call centre!
@VirginAtlantic Yes I did. For some reason VA using an old email address to notify me. Too many other issues to discuss on here, writing another letter to your complaint department