@metrobankcardph is this really the new app? Your current app is saying there is a mew app but why does it have differences on the developer name ? Please confirm
@starbucksph U cant even give me the stars i earned from grab from purchasing everytime, including in store reload i made. Not reflecting at all on rewards card
Hi @starbucksph when r u going to resolve the star points i got from grab and in store reload? Not reflecting at all in my card. Customer service takes weeks to reply, cant even reach you via phone. Should i just move on and pretend i did not avail rewards card?
@mayaofficialph ano na po? Insta pay pako nagbayad friday pa ung transaction. Gcash already said wala sa system nila and failed transaction goes back to the bank. In short nasainyo padin ung pera ko. Buti sana kung may support sa app nyo
@mayaofficialph ayan 3days na ung niraise kong concern since friday. Baka naman bgyan nyo na ng pansin. Nakapag weekend naman kayo dba? Habang hinohold ung pera ko. Wtf yang wallet nyo baguhan ko palang gnagamit ganyan na agad na eexperience? Pakiayos naman utang na loob
@gcashofficial act quickly on the friday event. Keep up with ur support @mayaofficialph 3 businessdays pala ibg sbhin sainyo? Magsswitch pa naman dapat ako totally ng wallet. Now i know. Gove me my money back and be done
@mayaofficialph how long do i need to wait for the concern i raised? Gcash already replied to me and they refunded the one i sen through my ub, the one i sent with u guys did not reflect on their end. Please treat this case with urgency. People need money. 3days is unacceptable.
@gcashofficial nakaka stress wala padin ung tinransfer ko kagabi from 2banks. Kung sana nag announce agad kayo sa app nyo. Tpos ngayon naglipana scammer dhil sainyo. Dapat may bayad din kayo sa abalang ginagawa nyo