Jigar Doshi

Procrastinator. Non-confrontational.

[Jigar Doshi @JigarADoshi]

Not yet received, Flipkart.

Just FYI, placed an order on Amazon yesterday and it was delivered today.

[Jigar Doshi @JigarADoshi]

Order placed on 13th. Dispatched on 18th. Expected delivery is 24th. Ahmedabad isn't some remote location either. The very reason I have stopped using Flipkart over the years.

[Jigar Doshi @JigarADoshi]

Hahahaha. 13th to 26th.

[AstroCounselKK 🇮🇳 @AstroCounselKK]

I am an Indian,
and everyone says I lack civic sense.

They can overturn cars, burn streets,
and vandalize a city after a championship game.
I dance at an airport excited about my first foreign trip, and suddenly I am the face of poor civic sense.

I am an Indian,
and everyone says I steal jobs.

They move factories across oceans,
shift profits through tax havens,
and automate entire industries overnight.
I study, compete, earn a visa, work 18 hours a day, sometimes multiple jobs and somehow I am the one stealing jobs and scamming the system.

I am an Indian,
and everyone says I am everywhere.

I build your software,
treat your illness,
teach your children,
drive your taxis,
and open your stores.
The world became a village,
yet my presence remains a problem.

I am an Indian,
and everyone says I am too loud.

The evening news screams outrage.
Political rallies shake entire cities.
The internet echoes with anger day and night.
I celebrate a wedding, a festival, a victory,
and I am told my joy is too loud.

I am an Indian,
and everyone says I smell of curry.

The world smells of gunpowder,
of hatred,
of division,
of endless arguments about race and religion.
I carry the fragrance of spices from my grandmother's kitchen,
and somehow that is what offends.

I am an Indian,
and everyone says I have no culture.

I come from a civilization that counted the stars
when much of the world was still learning maps.
I speak languages older than nations.
I celebrate hundreds of traditions,
yet I am told I have no culture.

I am an Indian,
and everyone says I am backward.

I send missions to the Moon.
I build vaccines for millions.
I run companies across continents.
Yet a viral video of one fool becomes evidence against a billion people.

I am an Indian,
and everyone says I worship celebrities.

I celebrate my favorite actor's success
with flowers, music, and a few glasses of milk.

Others worship influencers who sell outrage, turn every disagreement into a battlefield, and every opinion into a war.
Yet my celebration is the one that makes headlines.

I am an Indian,

and everyone says I gather in crowds.

We walk together in processions,
celebrating our faith, our culture, our traditions.

Everyone is welcome.
No shops are looted.
No neighborhoods are burned.
No one is threatened for thinking differently.

We sing.
We dance.
We pray.
And somehow our gathering becomes the problem.

I am an Indian,

and everyone says I bring my culture everywhere.

I light a lamp in a foreign land.
I wear a saree in the snow.
I teach my children the language of their grandparents.

Others build walls between neighbors,
argue endlessly over identity,
and forget where they came from.
Yet I am told I should leave my culture behind.

I am an Indian,

and everyone says I live in the past.

But my past gave me yoga,
mathematics, philosophy, meditation,
and the idea that the world is one family.

The future keeps borrowing from my past,
while telling me to be embarrassed by it.

I am an Indian,
and everyone says I should be ashamed.

Ashamed of my accent.
Ashamed of my food.
Ashamed of my festivals.
Ashamed of my traditions.
Ashamed of existing.

But I am not ashamed.

I am the child of farmers and philosophers,
scientists and saints, workers and dreamers.

I come from a land that taught the world
that truth can be many-sided,
that all paths deserve respect,
and that the entire world is one family.

Yes, we have flaws. Every nation does.

But judge me by my actions, not by your stereotypes.

For I am an Indian.

And before you tell me what is wrong with me, look honestly at what you have normalized in yourself.

For I am an Indian.

The world may mock my accent,
question my customs,
laugh at my celebrations,
and judge me through a thousand stereotypes.

Yet I stand tall.
For I belong to a civilization older than empires, a culture richer than prejudice, and a people whose spirit refuses to bend.

Jai Hind

[Jigar Doshi @JigarADoshi]

@AmexIndia You asked me to send mail. I did. On 17th.
Of course I knew nothing was going to happen.
Today, on 24th, there is a reply from your end.
The standard template. We are not responsible for their services.

Well, thank you. The matter is closed anyway. Took you too long.

[Jigar Doshi @JigarADoshi]

The transition to @AmexIndia's new voucher partner, Shopwise, highlights a major gap in customer experience: the lack of real-time support. A simple PIN error led to a 24-hour voucher lockout, and there's no way to reach a human to resolve it on the spot. 🧵 (1/3)

[Jigar Doshi @JigarADoshi]

Automated forms and "wait 24 hours" isn't the experience expected from an Amex partner. Sometimes human intervention is necessary to prevent a sour experience. @AmexIndia, please encourage your partners to provide actual live support for urgent redemptions. (3/3)

[Jigar Doshi @JigarADoshi]

Because there is no phone support or instant chat, I was forced to pay the vendor out of pocket despite having a valid voucher. Now I’m left with a voucher I’ve already effectively "paid twice" for, simply because a support rep couldn't/wouldn't override a lockout. (2/3)

[Jigar Doshi @JigarADoshi]

@bajpai_nishant I had the original sale deed with me. So based on that we had already done the new sale deed. Then, they asked for the registered agreement to sale.
Now, the process is done. Police certificate is received and the bank (through their lawyer) will publish an ad tomorrow.

[Jigar Doshi @JigarADoshi]

Sold my property. Sale deed registered. Done deal, right? Wrong. 🚩 Realized the original builder agreement was missing. The buyer’s bank needs a police report and certificate to clear the loan. Little did I know I was entering a bureaucratic black hole. 🧵

[Jigar Doshi @JigarADoshi]

@GabbbarSingh Donuts are a mess! 🍩 Stickiness is a dealbreaker. Waffles in a "wich" holder are much more "on the go" friendly, or even a pastry feels like a proper dessert.

[Jigar Doshi @JigarADoshi]

@porterit_ Charging extra for a "better" tier and then allowing riders to demand "black" over the app fare is a scam. Fix your driver training and your support scripts, @porterit_. Your long-term users deserve better than being gaslit by your call center.

[Jigar Doshi @JigarADoshi]

Extremely disappointed with Porter today. As a loyal customer, I expect professional service—not extortion and "lessons" from customer support. I deliberately booked the higher fare expecting a hassle-free experience. Instead, I got the opposite. 🧵 #CustomerService

[Jigar Doshi @JigarADoshi]

@porterit_ The agent’s logic: "Since you agreed to pay the extra amount, we can't do anything."
So, if a customer is in a hurry for life-saving medicines and a driver demands extra, it’s the customer’s fault for complying? That is a terrible precedent for a logistics company.

[Jigar Doshi @JigarADoshi]

@bajpai_nishant Yes, didn't know earlier that the bank would accept online FIR.
They said they require a certificate from the police.
And then they will also give an ad in newspaper.

[Jigar Doshi @JigarADoshi]

"We’ll call you in 1-2 days," he says. We all know what that means. It’s a masterclass in stalling. It’s exhausting how the system is designed to move only when "greased" or pestered. Just a common citizen trying to follow the law, stuck in a loop of nincompoops. 🙃 #Bureaucracy

[Jigar Doshi @JigarADoshi]

Then comes the kicker. He stares at the photocopy of the agreement and asks, "Do you have a vernacular version? This is in English and I can't read it." 📖❌
This is the state of affairs. 10 days of "investigation" and he didn't even know what language the document was in.