Jillian Robinson

Basketball Wife, Mama, Self-Crowned Celebrity Gossip Connoisseur

[Jillian Robinson @Jillian_PR]

@ValeBaqueiro @WestJet Did you ever get your bag back? Same boat. Travelling with an infant with nothing 🙃

[Jillian Robinson @Jillian_PR]

@WestJet Hi! My bag is lost and I’m not getting updates. I’m on vacation and my infant daughter’s things are in that bag along with mine. Can you help?

[Jillian Robinson @Jillian_PR]

@FedExHelp hello! I have a package stuck in customs and am unsure if they require forms or information from us for release as we have not heard anything. Can you help?

[Jillian Robinson @Jillian_PR]

@UPS hi, you guys delivered my package to the wrong address in my neighbourhood. I haven’t been able to get it back. I submitted a claim, but haven’t heard anything back.

[Jillian Robinson @Jillian_PR]

@Experian My credit card balance hasn’t updated with you guys since February. I contacted the bank and they verified it was an issue on your end. I filed a dispute and it says resolved and updated but it isn’t, and still hasn’t been updated since February. What can I do?

[Jillian Robinson @Jillian_PR]

@UPS Hi! We had a guaranteed delivery scheduled to arrive today at the latest. It is now saying Wednesday delivery. Our event is TOMORROW. HELP!!

[Jillian Robinson @Jillian_PR]

@UPS Hi, yall "delivered" my package yesterday. I dont have it so it was obviously delivered to the wrong address. Your driver sent me a pic of his shoe to confirm delivery, so I can't track down where it is in my neighborhood. I need this item for a specific date. Can you help?

[Jillian Robinson @Jillian_PR]

@KamalaHQ Come on guys, do better. I watched the rally. This was not at all anywhere near in the context of what he was referring to. You shouldn’t have to reach this hard.

[Jillian Robinson @Jillian_PR]

@united I think it started with a J! There were two ladies at the podium.

[Jillian Robinson @Jillian_PR]

@united your baggage service agent working at podium 9 at IAH today is an absolute angel. What a lovely person to deal with in an unpleasant situation. Kudos to her and your team! Thank you!

[Jillian Robinson @Jillian_PR]

@DoorDash_Help I doubt yall consider this to be an acceptable way to receive a $40 order. Can you please help? Resolution through your app offered was a $5 credit…

[Jillian Robinson @Jillian_PR]

@DoorDash guys my pizza showed up like this and the box was open and all I was offered was a $5 refund. What gives?

[Jillian Robinson @Jillian_PR]

@SatishMantha8 @AirCanada Expectations are extremely low, but can’t blame me for trying 😜!

[Jillian Robinson @Jillian_PR]

@AirCanada Can you pls help me find out if I’ll be compensated for insane travel delays? I just completed an international round trip with significant delays on both ends due to maintenance, which has now resulted in arriving home 5 hours late & causing significant issues.

[Jillian Robinson @Jillian_PR]

@AirCanada Thanks! Still stuck on the plane but will give it a try soon 🥲

[Jillian Robinson @Jillian_PR]

@AirCanada Hi Tori, I tried that but it’s only pulling up the issue on the way TO my destination, not the one on the way back, which has been much more significant.

[Jillian Robinson @Jillian_PR]

@ChavieLieber Holy moly!!!

[Jillian Robinson @Jillian_PR]

@ATT hi! We have a promotional card with a $200 balance that doesn’t work anywhere. We have no idea how to access the funds on the card. We had another one that worked no issue. Tried calling the 1-800 number and couldn’t speak to anyone. Can you help?

[Jillian Robinson @Jillian_PR]

@KimekoM Watched at 2x speed - highly recommend.

[Jillian Robinson @Jillian_PR]

@KimekoM SAME