@British_Airways I'm experiencing the worst customer service ever. I have been having a problem with a flight refund since Oct 2nd 2024 - I am lost what to do, nobody ever gets back to me. I've spent 8 hours on calls or hold since Oct.
@British_Airways I am in a doom loop, I have been trying to get a refund from you for a fully flexible flight since Oct 2nd, I have called 17 times, it gets escalated and nothing happens. I've emailed a complaint and just keep getting asked to wait. It's never ending. Please help