Sent a parcel that using your tracking has been stuck in Glasgow for three weeks. I have refunded buyer. How do I get it back when you can’t discuss with a human. Bots and answer machines are not the answer. @yodel 😡
Another non delivery by @yodel In future I will ask suppliers which #courier they are using, if it's #yodel I will shop elsewhere.
Was supposed to be delivered between 1505 and 1705hrs, ha ha #joke
Nominations for most useless, lazy, chaotic, shitshow organisation in the world (after the Labour cesspool obvs) with the most useless customer service?
My nomination is Yodel!
@yodel
Is it just me or is Yodel an absolute joke of a company.
@Yodel twice my tracking number has said my parcel is out for delivery and now for the second time it says they need more information about the address and to call them.
There's nobody there after 5 to call 🤬.
The usual #awful#awfulservice from @yodel with a customer service agent running away as soon as I ask for complaints details.
Parcel 2 days late, lied to by advisers #poor#shit#badservice
Hey @YodelOnline congratulations! You've delivered my parcel somewhere, not here, and can't help me find it. Perfect! Any suggestions, other than waste another hour and a quarter online with your "customer service" team?
@YodelOnline you email to say parcel delivered. It hasn't been. I try your customer service & they can't help cos the info I'm giving is incorrect. It's the info you sent to me. Farcical!
@FedExHelpEU any chance you might ring about our problem as promised? Supposed to be before 2:30. Supposed to send transcripts of calls. Supposed to be really concerned?
@Gateshead_NHS great idea, putting up a great big sign showing which carparks have spaces at the QE. Just one problem. Nothing to say where these carparks are. Massively unhelpful!