Jitin Gaur

Life is all abt priorities....

[Vipul Saini @vipulsaini89]

@IRCTCofficial @eCateringIRCTC @RailwayNorthern @RailMinIndia
Cockroach found in breakfast served in Shatabdi express
Delhi to Chandigarh.

[Jitin Gaur @JitinGaur]

@airindia Any update? I am in touch of my parents and all 35 group passengers, no positive update by your airport staff, it’s too late in night and all are at airport too tired.

[Jitin Gaur @JitinGaur]

🚨 URGENT: @airindia please respond immediately!

My senior citizen parents and 35 other Sr citizen group passengers are stranded at Trivandrum Airport right now with confirmed boarding passes for AI1830 (Trivandrum–Delhi, 31 Oct 2025) — flight suddenly cancelled without notice

[Dushyant Diwvedi @DushyantDiwvedi]

@JitinGaur @airindia @airindia Extremely disappointed with the way 35 senior citizens, including elderly women, are being treated at Trivandrum Airport after ur Delhi flight got cancelled. Ur staff told them to “take refund & manage yourself.” This is unacceptable. Please intervene asap #AirIndia

[Dushyant Diwvedi @DushyantDiwvedi]

@airindia Better you arrange a flight for them immediately, and till then, arrange a comfortable night stay for all the affected elders.
Tata is the name of trust — Air India should live up to that name. 🙏 #AirIndia #PassengerRights

[Jitin Gaur @JitinGaur]

@airindia @airindia please come in our situation, 35 senior citizens incl. ladies stranded at Trivandrum Airport after your flight to Del got cancelled! 😢 After a week-long trip, your staff said “take refund & manage yourself.” Is this how you treat elders? We want action NOW! 💔 JUSTICE

[Jitin Gaur @JitinGaur]

@airindia please come in our situation, 35 senior citizens incl. ladies stranded at Trivandrum Airport after your flight to Del got cancelled! 😢 After a week-long trip, your staff said “take refund & manage yourself.” Is this how you treat elders? We want action NOW! 💔 JUSTICE

[Air India @airindia]

Dear Mr. Gaur, we understand that disruptions can be inconvenient. The flight has been affected due to operational reasons, and our team is actively working to minimize any impact. We’ve also informed our airport team to provide necessary assistance and keep passengers updated. We appreciate your continued patience and cooperation. For privacy, please avoid sharing booking details publicly.

[Jitin Gaur @JitinGaur]

@airindia Sir I approached you after all possibility already explored by them at Airport but they are reluctant & not providing any +ve alternatives, bluntly said take your money, is this way to treat group of 35 SR. Citizens PLS JUSTICE. You can call me on my no. Shared on PM

[Air India @airindia]

Dear Mr. Gaur, we understand that disruptions can be inconvenient. The flight has been affected due to operational reasons, and our team is actively working to minimize any impact. We’ve also informed our airport team to provide necessary assistance and keep passengers updated. We appreciate your continued patience and cooperation. For privacy, please avoid sharing booking details publicly.

[Jitin Gaur @JitinGaur]

Please arrange immediate assistance, alternate flight, food and accommodation till next flight. #AirIndia #AirIndiaFail #SeniorCitizens #DGCAIndia @DGCAIndia @MoCA_GoI

[Jitin Gaur @JitinGaur]

Air India staff rudely told them to “take refund and manage on your own.” 💔
After a week-long travel, these elderly citizens are exhausted, helpless, and distressed.

This is not just poor service — it’s utter negligence and inhuman treatment of senior citizens.

[Jitin Gaur @JitinGaur]

already paid 3x premium hike, now hidden charges too? 😡

@IRDAI_India @RBI @jagograhakjago — Pls take note.

#ConsumerRights #Insurance #NivaBupa

[Jitin Gaur @JitinGaur]

Unethical Practice Alert

@nivabupa charged me ₹1,805 extra on my insurance renewal.

- First they said it was gateway charges Now they say it is surcharges
No disclosure. No consent. Just taking money from loyal customers!

This is against RBI, IRDAI & Consumer Protection laws

[Jitin Gaur @JitinGaur]

already paid 3x premium hike, now hidden charges too? 😡

@IRDAI_India @RBI @jagograhakjago — Pls take note.

#ConsumerRights #Insurance #NivaBupa

[Jitin Gaur @JitinGaur]

Unethical Practice Alert

@nivabupa charged me ₹1,805 extra on my insurance renewal.

- First they said it was gateway charges Now they say it is surcharges
No disclosure. No consent. Just taking money from loyal customers!

This is against RBI, IRDAI & Consumer Protection laws

[Jitin Gaur @JitinGaur]

Middle-class looted

Paid my @NivaBupa premium: ₹85,025
Debited from @HDFC_Bank Credit Card: ₹86,830, they confirmed NIL extra fees

Then why @NivaBupa extra ₹1,806 adding as hidden costs?

Is 2.1% ‘gateway charge’ justified?

Isn’t this violation of @IRDAI_India & @RBI norms?

[Jitin Gaur @JitinGaur]

Middle-class looted

Paid my @NivaBupa premium: ₹85,025
Debited from @HDFC_Bank Credit Card: ₹86,830, they confirmed NIL extra fees

Then why @NivaBupa extra ₹1,806 adding as hidden costs?

Is 2.1% ‘gateway charge’ justified?

Isn’t this violation of @IRDAI_India & @RBI norms?

[Jitin Gaur @JitinGaur]

@Niva_Bupa And even if you have genuine intentions to resolve this concern, screen shot of payment also attached. But sorry to say, you are just unethically taking money from middle class customer.

[Jitin Gaur @JitinGaur]

Middle-class looted

Paid my @NivaBupa premium: ₹85,025
Debited from @HDFC_Bank Credit Card: ₹86,830, they confirmed NIL extra fees

Then why @NivaBupa extra ₹1,806 adding as hidden costs?

Is 2.1% ‘gateway charge’ justified?

Isn’t this violation of @IRDAI_India & @RBI norms?

[Dushyant Diwvedi @DushyantDiwvedi]

@JitinGaur @NivaBupa @HDFC_Bank @RBI Gateway charge ?? What @Niva_Bupa thinking that which Gate we as a customer will use ?

[Jitin Gaur @JitinGaur]

@Niva_Bupa Even I have mailed to your top official, no one responding, first 68% premium hike already for 12 yrs old customer Didn’t took claim till date and still premium hike and hapless middle class when paying premium 2.1% gateway charges also taken, seems OPEN LOOT.

[Jitin Gaur @JitinGaur]

@irdaindia @RBI @jagograhakjago @ConsumerReports

[Jitin Gaur @JitinGaur]

Middle-class looted

Paid my @NivaBupa premium: ₹85,025
Debited from @HDFC_Bank Credit Card: ₹86,830, they confirmed NIL extra fees

Then why @NivaBupa extra ₹1,806 adding as hidden costs?

Is 2.1% ‘gateway charge’ justified?

Isn’t this violation of @IRDAI_India & @RBI norms?