@Delta what will it take for you to process my refund? Why did you book hotels for other passengers and not me? Why did I have to sleep at the airport? Attached are screenshots from your agents!
@otienowill does the below provision disqualify Mr. Hassan Noor Hassan, who contested the Mandera Gubernatorial seat and lost in the Last General Election? Isn’t the appointment a violation of our Constitution?
🔥 Who should deliver crisis messages—AI or humans? This study tests how fear vs. sympathy framing and AI vs. human sources influence trust, credibility, and compliance in wildfire evacuations. Findings will shape AI’s role in future crisis communication. 🚨🤖
#iprrc28
💡 Emotions matter in PR! A computational analysis of PR research finds anger and anxiety dominate, while positive emotions remain underexplored. The study identifies key trends, research gaps, and future directions for understanding emotions in PR. 🔥💬Join us at table 6.
Check out my latest study on how two types of empathy (cognitive and affective) shape crisis outcomes. Here, I explore the moderating effects of empathy on the relationship between crisis types and crisis outcomes. https://t.co/6zDoRV7Zit
@SirAlexas This is what I was thinking too. The problem with him is that he’s faked injuries so many times then he comes back and plays like a possessed beast. Leo at least ilikaa real.
New pub alert: My former advisee and I explore the role of high CSR fit in mitigating negative effects of a crisis, especially in the case of a product-harm crisis. https://t.co/6iQ1aalw6l
Excited to share my first publication in the Journal of Contingencies and Crisis Management! In my study, I explored how emotions like anger & empathy mediate the impact of crisis types, CSR fit, and outcomes like reputation & forgiveness. https://t.co/18wfp3ZRaJ