@virginmedia How can I book an engineer for the landline switch over please? My MIL has been left without a landline for weeks. We've called and called and even been into a store and nobody seems to want to help!! Its unacceptable that a lady in her 70's has been left like this!!
@virginmedia Since then we haven't been able to get hold of anyone. The store told us to use WhatsApp, that chat said landlines can't be dealt with that way. Shes now been without a landline since November
@virginmedia She was told she'd need an engineer, he booked it in then by the end of the phonecall he changed his mind and cancelled it. That confused her so she ended the phonecall. She hadn't received a letter telling her about the switch over so didn't know what happened to her landline
@hsamueljeweller please can someone contact me regarding my order that was undelivered? It has been sent back to the warehouse according to my emails but I'm still waiting for my refund and noone had answered my email. Thank you.