@urbancompany_UC Almost an hour gone, the professional isn't here. I'm stuck as a customer unable to cancel. @urbancompany_UC@UC_Assist@abhirajbhal#epicfail ... The professional isn't at fault here, but the company's bullying practice of keeping the customer locked in. Shameful!
No idea why @urbancompany_UC bullies customers by locking them through the app. The Individual is 45 minutes late, and the customer cannot cancel. This behaviour is uncalled for.
Your nonprofit's reputation isn't built by your best campaign.
It's built by every email, every report, every story you tell - or fail to tell.
Comms isn't a support function. It's a survival function.
#NonprofitComms#SocialImpact
Nonprofit sector is full of extraordinary work being done by people who don't think their story is worth telling. A big part of Comms is changing that belief — one voice at a time. Frontline staff. Program managers. The people closest to the work. Your story is the strategy.
Social media took years for mass adoption. ChatGPT = 100 million users in 2 months. Harms show up faster, adoption curve is steeper. Future agentic AI will be far more intimate — talking in our ears, managing our schedules, drafting our messages, and mediating our relationships.
Your social media isn’t just content, it’s training data.
In the AI era, every post, reply, and conversation shapes how your brand is understood by both people and machines.
Be intentional, or, AI will still tell your story; just without you.
Read: https://t.co/RZqPeeyHim
Sandhya was sold into the sex trade by her own father. But her story did not end there.
After being rescued, she found healing, education, & hope through YouCanFreeUs. Though she hadn’t been in a classroom since 4th grade, Sandhya passed her 10th-grade exams on her first attempt
Airtel does not engage on social media for complaints anymore, it seems. They want everyone to use their Thanks app. Does it work? My complaint got registered immediately, and their team landed home within hours. Good job @Airtel_Presence#appreciation