@VSCO_support So are you guys short-staffed or....? I heard from you, and replied to your message on Tuesday. Radio silence from you since. Why is it so hard for a company that is worth $550 million to refund 88 bucks?
@VSCO_support I did that and got an automated response about how the Lightroom presets I purchased are no longer supported/available. So I need to speak to an actual person about a refund. Where do I go to do that?
Who do I speak to at @vsco about getting refunded for discontinuing Lightroom presets that I paid for? I got a new computer, went to re-download my presets and now I can’t access them.
Hey @SmugMug , I need to get ahold of someone to talk about a refund. You charged a credit card of mine you didn’t have authorization to charge. Please contact me so that we can rectify this.