@Spotify trying to get us to spend even more money when we run out of 15 hours on audiobooks? What the hell? lol we already spend money on your “premium subscription”. I guess “included in premium” doesn’t really include everything. Many books are over 20 hours long. Disappointed
@Madman1219405 @apuglisi17@swartstudio@merchbar Best of luck. I hope you receive it! I’m in the process of trying to cancel my order which has to be approved from the supplier for some reason. Quick to take money but slow to give it back when they don’t follow through. Super disappointed @merchbar
@Madman1219405 @apuglisi17@swartstudio@merchbar That’s pretty interesting. I wonder if other distributors are having the same issue? I think what frustrates me the most is the lack of customer service. I’ve been told my issue was being escalated on 3 times and I would be receiving an email within a day. Yet to hear from them.
@apuglisi17@swartstudio@merchbar Lol @merchbar is a complete joke. I’m waiting on hearing if a refund is “possible” for 2 orders that are 3 MONTHS late. @merchbar Jesus Christ get your fucking act together.
@Optum Finally got a call back, but you guys need to revamp your customer service. When you’re on rep said it’s impossible to find an appointment for themselves, that’s when you know you have a big problem.