So @AlaskaAir not only have you lost our bags, you insulted us over the phone. Respond with an appropriate apology or I shall make the details public. They are not pretty!
@AlaskaAir@VirginAmerica this is my complaining account. Seriously I have no toys or sun hats for 3 redhead children who need to stay out of the sun today. Customer service and baggage claims haven’t done a single thing so far. Any pro tips?