John Doyle

Founder and CEO at Voicescape. Amateur cyclist. Supporter of @4EVERManchester

[John Doyle @JohnDoyleHC]

Check out the latest episode of The Social Housing Podcast 🎙

[Voicescape @VoicescapeUK]

@nickatkin_yh, CEO of @yhousing, is widely considered as one of the sectors most innovative thinkers.

So it was a pleasure to have him join us on The Social Housing Podcast!

(Thread👇)

[John Doyle @JohnDoyleHC]

@Lisa_MNicholls @Riv_rachael @Rooftop_Housing What a great appointment for Rooftop!

[Anna O'Halloran @AnnaEOHalloran]

@Voicescape_hc @Riv_rachael @JohnDoyleHC ‘Kids of insights’?! (Sorry - couldn’t help myself...)

[Ronee Walsh @roneewalsh]

@insidehousing @PaulBromford Brill and challenging article thanks! https://t.co/Oy40RSvfQD highlights public sector differences:
Monopolistic mind-set = no incentive to innovate/improve
Serving everyone = one-size-fits-all
Data in silos so no full timely picture of the customer’s overall experience.

[Steven Johnson @Considered__]

Looking fwd to sharing our work on UC at this great event this morn. #behaviouralinsights #ukhousing #DataScience @Voicescape_hc https://t.co/2uiffwwHtJ

[Lucie Heath @luciemheath]

"Social impact is not fluffy" - @david_cowans is talking about how Places for People use data to measure their social value. Here are his five tips for success: #festivalofplace

[Voicescape @VoicescapeUK]

Aliya Seyal from @CitAdviceScot introducing the work they do. Last year they helped 1 in 15 people with the top two topics being:
- benefit support
- debt support
@hqn_ltd #hqnevents

[Voicescape @VoicescapeUK]

@DWP Universal Credit updates:
- Over 2 million people on UC
- 33% are employed
- 95% received full payment ontime
#hqnevents #UniversalCredit

[Voicescape @VoicescapeUK]

Susan Johnston from @DWP opens the talks in Edinburgh at the @hqn_ltd Universal Credit event. “In my 40 years at DWP, UC is the biggest challenge and change” #hqnevents

[Voicescape @VoicescapeUK]

Anyone reading this might have a few tips to add to our blog - Managing frustration at work... https://t.co/R2vOMZEitv
https://t.co/CBVSEmam5k

[Voicescape @VoicescapeUK]

Hummm....reading this Independent article about DWP staff cuts of 21% I am reminded of the comments of a senior housing leader at an event we ran with @NewsfromYHN ' ‘The message I am taking back to the team is ‘it’s not getting any better’.

https://t.co/v68sIg5qIz

[John Doyle @JohnDoyleHC]

@petehud @StaceyGreenVS You snooze ya lose bud - never anything left in the tank for next time!

[John Doyle @JohnDoyleHC]

Voicescape much deserved night out!! ⁦@petehud⁩ ⁦@StaceyGreenVS⁩ we miss you!!

[Voicescape @VoicescapeUK]

The Voicescape sustaining tenancies poll at #CIHHousing results are in!! Favourites blue and green in chart- yet interventions and comms on arrears are critical. Read how @NewsfromYHN created capacity to do all three - https://t.co/tov7UVcc1r
#ukhousing #socialhousing

[John Doyle @JohnDoyleHC]

@JASBar @insidehousing I love that voicescape get to be a part of your leading work @HomesSedgemoor well done!

[John Doyle @JohnDoyleHC]

What can behavioural insights do for social housing providers? Come along to STAND F10 at #CIHHousing in one hour to hear Steven Johnson, Chief Behavioural Officer @Voicescape_hc to find out.
https://t.co/7jOCLzOif2
STAND F10 #ukhousing #behaviouralscience

[John Doyle @JohnDoyleHC]

About to start on STAND F10 at #CIHHousing @StaceyGreenVS shares her top tips on customer success

https://t.co/QWXRj1ORHf
#ukhousing #CustomerSuccess

[John Doyle @JohnDoyleHC]

Starting now at #CIHHousing on STAND F10 Steven Johnson, Chief Behavioural Officer @Voicescape_hc shares learning from our work with social housing providers.

Visit us to find out more https://t.co/QWXRj1ORHf

#CIH2019 #ukhousing #behaviouralscience

[John Doyle @JohnDoyleHC]

In 1hr at #CIHHousing on STAND F10 Steven Johnson, Chief Behavioural Officer @Voicescape_hc shares learning from our work with social housing providers.

Visit us to find out more https://t.co/qRQRDk0y6B

#socialhousing #ukhousing #behaviouralscience

[Voicescape @VoicescapeUK]

Voicescape sustainable tenancies poll - Wednesdays results at #CIHHousing:
49% would invest more in understanding customers;
37% in tenant engagement
14% in arrears intervention.
Take part tomorrow at STAND F10 at #CIHHousing or online at:
https://t.co/4imzgyIu0e