John Jacobson

#leadership #callcenter #contactcenter #customerservice #Phoenix #contactcenter #ecommerce

[John Jacobson @JohnJacobsonMBA]

#Nowhiring in #GilbertAZ: Front Desk Receptionist + email customer service. We are a certified #greatplacetowork, pay $16.50-$17.50/hr DOE. Full-time, onsite. Please apply online at https://t.co/Tv9APKuNHy #jobs #phoenix #receptionist #frontdesk #customerservice

[John Jacobson @JohnJacobsonMBA]

Master Electronics #jobfair this Saturday April 13th 9am-noon for Phoenix warehouse positions
https://t.co/uVAPzFcMJX
#Phoenix #JobSeekersWednesday #career #jobs #jobseekers

[Shep Hyken @Hyken]

Once customers know how the company operates and how to use the website or mobile app, they can rely on a consistent experience, and customers like consistency. It creates confidence. That’s what drives loyalty.

[John Jacobson @JohnJacobsonMBA]

Seeking collaborative problem solver for Reporting Analyst role in our #ecommerce contact center. https://t.co/WIO3PxJItB
#jobs #phoenix #careers

[John Jacobson @JohnJacobsonMBA]

“Customers will remember the experience they have with a brand (or person) much longer than the price they paid.” @Tiffani_Bova #Scaleup2018

[John Jacobson @JohnJacobsonMBA]

Someone running the @ScalingUp Scaleup Summit 2018 is a big @PrettyLights fan. Great background music. #scaleup2018

[Scaling Up @ScalingUp]

"If you're not standing on the edge, you're taking up too much space." @bfeld #scaleup18 #scaleup2018

[John Jacobson @JohnJacobsonMBA]

Had a great time volunteering with my @onlinecomp team yesterday at @fmsc_org yesterday. We helped pack 196 boxes of prepared food that will feed 115 hungry kids in Thailand for a year. #TeamMaster #WeCare #volunteering

[Stoicism Daily @Stoicism_Daily]

Never miss an opportunity for kindness and don’t do it for anything in return. Do it out of the kindness of your heart and you will be rewarded ten-fold in surprising ways 🔥 #seneca

[Shep Hyken @Hyken]

If you want to separate yourself from your competition, be more convenient. How easy are you to do business with? The company that makes it easier & more convenient for the customer wins.

[Marcus Aurelius @MAureliusQuote]

Attend to the matter which is before thee, whether it is an opinion or an act or a word.

[Marcus Aurelius @MAureliusQuote]

Everything we see is a perspective, not the truth.

[Daily Stoic @dailystoic]

“We are more often frightened than hurt; and we suffer more from imagination than from reality.” Seneca
https://t.co/KR2T1xbWAW

[Shep Hyken @Hyken]

Even if the employees love what they do, that doesn’t mean they will love working for you or your company. Be sure the environment is positive & the leadership shows appreciation. Appreciation is so very important in employee fulfillment.

[Daily Stoic @dailystoic]

"Live for others if you want to live for yourself." Seneca

[Inc. @Inc]

Once your employees decide to leave, it's too late. @MSchneiderTwts https://t.co/C11krQtbfc

[Shep Hyken @Hyken]

Great #leaders have preached that when you treat your employees well, they treat their customers – and fellow employees well. https://t.co/l6qodiVNWL #entrepreneurs

[Shep Hyken @Hyken]

The best customer service is invisible. It just happens. The customer doesn’t have to ask for it. It just gets done the way it’s supposed to.

[Daily Stoic @dailystoic]

“If you are distressed by anything external, the pain is not due to the thing itself, but to your estimate of it; and this you have the power to revoke at any moment.” Marcus Aurelius
https://t.co/NQD2zSCex9

[Ryan Holiday @RyanHoliday]

"A great many worries can be diminished by realizing the unimportance of the matter which is causing the anxiety." Bertrand Russell