@MarouHoussam@BinanceHelpDesk As a daily P2P merchant, seeing support admit to a delay and refuse SAFU compensation is terrifying. If Binance isn't safe for sellers, we'll move to other platforms. @BinanceHelpDesk fix this & compensate @MarouHoussam immediately
@BinanceHelpDesk For the public record, here are the receipts. 👇
Left: Your agent explicitly ADMITTING Binance delayed the freeze, allowing the scammer to escape.
Right: Your agent refusing SAFU compensation.
Undeniable proof of negligence. The ADGM FSRA (COM-02061) has this now.
Instead of honoring SAFU compensation for their operational failure, they force-closed my chat. I have now officially escalated this to the ADGM FSRA Regulators (Ref: COM-02061).